Siddharth Chandurkar: AI-powered customer experience is the Key
Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...
Tag : eCommerce
Amazon: A CX-Critical Controversy Ignites
Amazon Denies Tariff Display Plans Amid Political Backlash: What It Means for CX Amazon found itself in the middle of a political and CX debate...
Deloitte India and Zoho Alliance Transforms Digital CX
Deloitte India and Zoho: Transforming Customer Experience with Digital Innovation Businesses today face complex challenges. Outdated systems, slow digital adoption, and inefficient workflows create barriers...
Fake Reviews on Amazon: The Real Story
The Dilemma of Fake Reviews on Amazon: Why Amazon Doesn’t Really Want to Stop It Amazon, the eCommerce giant that prides itself on offering everything...