Tag : digital transformation

CX Analytics

Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX

Editor
The Experience Convergence: How AI, Simplicity, and Empathy Are Redefining the Future of Work According to Freshservice Benchmark Report Ever noticed how the smallest tech...
News

F1: Driving Real-Time Data to Transform Customer and Employee Experience

Editor
When Speed Meets Strategy: How Formula 1’s Real-Time Data Revolution Is Transforming Customer and Employee Experience Have you ever watched an F1 pit stop unfold...
Expert Opinions

Zoho Ecosystem: The Unified Business Platform Revolutionizing Efficiency

Editor
Zoho Ecosystem vs. The World: Why Your Business Needs a Unified Ecosystem, Not More Point Solutions Remember the last time you tried explaining your company’s...
Executive AppointmentNews

Synoptek: Driving Growth and Customer Experience through Leadership and Innovation

Editor
Turning Leadership Moves into CX and EX Wins: How Synoptek’s New CRO Drives Transformation Customer experience (CX) and employee experience (EX) struggles plague even well-established...
News

Airtel-Skylark™ Delivers Game-Changing Accuracy for Customer Experience

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Game-Changing Accuracy for Critical Applications with Airtel-Skylark™: How Airtel’s AI-Powered Precise Positioning Is Elevating Customer Experience Customer experience (CX) today hinges on precision and seamless...
Executive AppointmentNews

Copado Leads AI-Powered DevOps Revolution in India

Editor
Copado’s India Expansion: How AI-Powered DevOps is Transforming Customer Experience in Enterprise Ecosystems When Copado announced its new regional headquarters in Jaipur, it wasn’t just...
Executive AppointmentNews

Moët Hennessy India: Leading Luxury Wines and Spirits with Transformative Customer Experience

Editor
Siddharth Suri’s Return to Moët Hennessy India: A CX Revolution in Luxury Spirits The appointment of Siddharth Suri as Managing Director of Moët Hennessy India...