Tag : digital transformation

Award & RecognitionNews

Channel Accelerator Award: 5Tattva’s Cybersecurity Leadership Recognized

Editor
5Tattva’s Channel Accelerator Award: Boosting CX Through Cybersecurity Excellence Imagine a customer mid-checkout. Their card declines. Panic sets in. Later, they learn of a data...
News

AIonOS and Genesys Cloud Transform Customer and Employee Experience

Editor
Revolutionizing CX and EX: How AIonOS and Genesys Cloud Drive Next-Gen Experience Orchestration In today’s fast-paced, hyper-competitive marketplace, delivering exceptional customer experience (CX) and employee...
News

ABB India and Deloitte India: Accelerating AI-Enabled Digital Transformation in Manufacturing

Editor
Navigating CX and EX Challenges in the Era of AI-Enabled Industrial Transformation Customer experience (CX) and employee experience (EX) leaders today face a fast-evolving landscape...
Executive AppointmentNews

Inspira Enterprise Strengthens AI Leadership with Swetha Srivastava – Driving Innovation and Inclusion

Editor
In a fast-moving digital world, customer experience (CX) and employee experience (EX) professionals don’t just navigate challenges—they redefine possibilities. As businesses feel the push to...
Executive AppointmentNews

AI Skill Development: Empowering Workforce Transformation for Better CX and EX

Editor
Navigating CX and EX Challenges in the Era of AI-Driven Workforce Transformation In today’s rapidly evolving business landscape, customer experience (CX) and employee experience (EX)...
Expert Opinions

Predictive Analytics: Unlocking Customer Experience Excellence in 2025

Editor
Lacking Predictive Analytics and Facing Real-World CX and EX Challenges Today Customer experience (CX) and employee experience (EX) continue to challenge businesses amid rising expectations....
News

Kyndryl-Vodafone Idea Collaboration: Transforming Telecom IT and Cybersecurity for Future Growth

Editor
Transforming Telecom CX and EX Through IT Automation and Cyber Resilience: The Kyndryl-Vodafone Idea Partnership In today’s hyper-competitive telecom landscape, delivering seamless customer experience (CX)...
CXQuest ExclusiveInterviewThought Leaders

Tubelight Communications: Conversation with Praveen Singh on Redefining CX

Editor
In the rapidly evolving landscape of customer experience (CX), organizations are under relentless pressure to engage customers with speed, context, and intelligence across every channel....
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MCP Server: Microchip Transforming AI Data Access and Customer Experience in Engineering

Editor
Redefining CX in Engineering: How Microchip’s MCP Server Proves AI Context Is the Missing Link In engineering circles, the search for accurate product data often...