Newgen Leader in Content Platforms
Newgen Named a Leader in Content Platforms: Elevating Customer Experience (CX) February 3, 2025: Newgen Software, a global provider of AI-powered digital transformation solutions, has...
Tag : CX
Budget 2025 CX Highlights: Transforming Key Sectors
Budget 2025: A CX Perspective on Energy, MSMEs, Startups, Education, and Technology The Union Budget 2025 has laid a robust foundation for transforming India across...
Google Tackles Fake Reviews in the UK: Steps to Restore Trust
Google Tackles Fake Reviews in the UK: What It Means for CX Online reviews are crucial to modern consumer decisions, with 89% of people relying...
Trump 2025 and Startups: The CX Revolution
Trump 2025 and the Startup Ecosystem: The CX Revolution As 2025 unfolds, the tech startup ecosystem faces both challenges and opportunities fueled by political, economic,...
Jollibee Qualtrics Partnership Boosts Global Customer Experience
How Jollibee Qualtrics Partnership is Transforming Customer Experience In today’s fast-paced and competitive business landscape, delivering an exceptional customer experience (CX) has become a strategic...
Kantamanto Market Fire: Redefining CX in Sustainable Fashion
Photo: Tonia-Marie Parker, courtesy of the Or Foundation...
Alcohol Warning Labels: Customer Experience with Transparency
Redefining Customer Experience: How Transparent Alcohol Warning Labels Empower Consumers The modern customer expects transparency, reliability, and ethical responsibility from brands, especially when products impact...
CX in Education: Empowering Students
Transforming Challenges into Superpowers: The CX Revolution in Education and Empowerment Customer experience (CX) is evolving across industries, including education, where personalization and empathy redefine...
Rajasthan Royals: CX Innovation Through Sustainability
Innovating Customer Experience: Sustainability and Fan Engagement Case Solutions of Rajasthan Royals The Rajasthan Royals Case Competition brought forward transformative ideas by IIM Bangalore’s PGP...
Generative AI in CX: Opportunities and Challenges
Generative AI in CX: Overcoming Obstacles to Unlock Potential Generative AI is rapidly advancing in the customer experience (CX) sector, promising substantial benefits but also...