LianLian Global’s Strategic Partnerships Set New CX Benchmark in Cross-Border Payments At Money20/20 Asia 2025, held in Bangkok, LianLian Global took the stage with a...
Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
From architecting Telangana’s digital governance systems to powering the tech stack of 30+ early-stage startups, Vinil Chandra has worn many hats — all while staying...
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
Ciklum Doubles Down on India to Redefine Global Customer Experience with AI Strategic Expansion with Customer Experience at the Core Ciklum is accelerating its global...
Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
Empowering Aspirants, Elevating Experiences: Flipkart Career Fest 2025 Sets a New CX Benchmark in Education Flipkart, India’s trusted digital commerce leader, has once again demonstrated...
In an era when customers demand both responsibility and relevance, sustainability has become a key pillar of customer experience (CX). At the heart of this...
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...