Category : Latest Insights/Blogs

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Marriott International: Luxury Dining Series Redefines Culinary CX

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by Editor0224
Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
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DxMinds Indo Sakura Tech Merger Powers Global CX

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by Editor0209
Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
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Chenab Railway Bridge: World’s Highest Railway Bridge

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by Editor0301
Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
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Integrated Networking and Security: NETGEAR Acquires Exium

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by Editor0198
NETGEAR Enhances SME Customer Experience with Exium Acquisition for Integrated Networking and Cybersecurity In today’s digital-first business landscape, customer experience hinges on reliability, security, and...
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Scaler Appoints Abhinav Vijayvargiya as CFO

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by Editor0227
Scaler Appoints Abhinav Vijayvargiya as Chief Financial Officer to Enhance Learner-Centric Growth and Experience Bengaluru, June 9, 2025 — Scaler, one of India’s leading tech...
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Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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by Editor0409
Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
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Shraddha Reghe on Shaping HR Innovation at Seclore

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by Editor0306
We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Ruchir Shankar, Centric Software: Customer-Centric Innovation

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by Editor0242
In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
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Edge AI and Ultra-Wideband Are Transforming Automotive CX

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by Editor0185
Edge AI in Automotive CX: Enhancing Touchless Experiences with UWB Edge AI Customer Experience Drives Business Growth In today’s fast-paced world, convenience drives loyalty. Customers...
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Business Culture: A Blueprint for Lasting Growth in CX

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by Editor0121
Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...