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Genesys Executive Briefing Centre Takes CX to Co-Creation

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Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
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Squarebox AI: Vinil Chandra’s Revolutionizing CX for SMBs in India

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From architecting Telangana’s digital governance systems to powering the tech stack of 30+ early-stage startups, Vinil Chandra has worn many hats — all while staying...
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Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron

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Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
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Farhana Bodi at Cannes 2025: Fashion, Influence & Empowerment

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At the intersection of culture, fashion, and digital transformation stands Farhana Bodi — a woman redefining customer experience not just through visual storytelling but through...
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Hoonartek CEO Peeyoosh Pandey: An Exclusive Interview

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We are thrilled to welcome Peeyoosh Pandey, the dynamic and visionary CEO of Hoonartek. He is global leader in data products and AI solutions. He...
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Emotional Intelligence and Etiquette in CX: Taylor Elizabeth

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Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
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Career Fest 2025: Flipkart Redefines Learning and CX

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Empowering Aspirants, Elevating Experiences: Flipkart Career Fest 2025 Sets a New CX Benchmark in Education Flipkart, India’s trusted digital commerce leader, has once again demonstrated...