Genesys Executive Briefing Centre Takes CX to Co-Creation
Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
Squarebox AI: Vinil Chandra’s Revolutionizing CX for SMBs in India
From architecting Telangana’s digital governance systems to powering the tech stack of 30+ early-stage startups, Vinil Chandra has worn many hats — all while staying...
Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
Farhana Bodi at Cannes 2025: Fashion, Influence & Empowerment
At the intersection of culture, fashion, and digital transformation stands Farhana Bodi — a woman redefining customer experience not just through visual storytelling but through...
Ciklum Expands AI Engineering in India Elevates Global CX
Ciklum Doubles Down on India to Redefine Global Customer Experience with AI Strategic Expansion with Customer Experience at the Core Ciklum is accelerating its global...
Hoonartek CEO Peeyoosh Pandey: An Exclusive Interview
We are thrilled to welcome Peeyoosh Pandey, the dynamic and visionary CEO of Hoonartek. He is global leader in data products and AI solutions. He...
CyberArk: Business Efficiency Overriding Cybersecurity
Indian Companies Trading Cybersecurity for Speed: CyberArk 2025 Report Raises Alarm on AI and Privileged Access Risks As technology accelerates at a breakneck pace, businesses...
Emotional Intelligence and Etiquette in CX: Taylor Elizabeth
Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
Career Fest 2025: Flipkart Redefines Learning and CX
Empowering Aspirants, Elevating Experiences: Flipkart Career Fest 2025 Sets a New CX Benchmark in Education Flipkart, India’s trusted digital commerce leader, has once again demonstrated...
ICFA and Phoenix Foundation Drive Bamboo-Led Sustainability
In an era when customers demand both responsibility and relevance, sustainability has become a key pillar of customer experience (CX). At the heart of this...