Hanto Workspace: The Experience Economy Comes to the Office Customer Experience (CX) is no longer just a concern for consumer brands. In today’s evolving work...
AI-powered Customer Experience Evolution: The Future of Seamless, Human-Centered HR Customer Experience Evolution (CX) has progressed from a buzzword to a business imperative. In today’s...
Game On! Why India’s Startup Ecosystem Needs a Sports-Led CX Movement Startups move fast. Founders burn out. Teams chase targets with no room to breathe....
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
How Apexon Employee Experience Fuels an Exceptional Customer Experience A great workplace culture does more than just keep employees happy. It drives innovation, improves service...
How Customer Service Revolutionized a Traditional Industry: The Story of Piece of Cake In today’s competitive business environment, customer experience (CX) is the ultimate differentiator....
Employee Experience and Customer Satisfaction – From Employee Experience to Exceptional Customer Service: How First Bank & Trust Elevates CX through Talent and Leadership In...
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...