Tag : Customer Experience

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Trends for 2025: Trump Administration Opportunities & Challenges

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CX-Centric Insights into Forecasting Possible Trends for 2025 Customer experience (CX) is more than just a business buzzword—it’s the lifeline connecting organizations to their audiences....
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Digital Transformation Success: M1 and 6D Technologies

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Driving Superior Customer Experience Through Digital Transformation: M1’s Success with 6D Technologies’ Cloud-Native BSS 6D Technologies, a global leader in digital transformation solutions, recently announced...
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PASHA Holding: Key Takeaways for Customer-Centric Innovation

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PASHA Holding Hosts Inspiring Panel on Women in Sustainability PASHA Holding recently hosted a groundbreaking panel discussion titled “Women in Sustainability,” focused on driving environmental...
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FCCI Insurance Transforms Customer Experience with Glia

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FCCI Insurance Group Enhances Customer Experience with Glia’s Call Center and Digital Service Solution FCCI Insurance Group, an established leader in commercial property and casualty...
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Dabur India’s Tax and Trademark Challenges: FMCG Hurdles

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Navigating Challenges: Dabur India’s CX Focus Amid Tax and Trademark Disputes Dabur India, a prominent name in the FMCG sector, currently faces considerable challenges, emphasizing...
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Saurabh Agrawal Revolutionizing Indian Apparel Market

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Welcome to CXQuest, where we delve deep into the stories of industry leaders who are redefining customer experience and innovation. Today, we are thrilled to...
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Sudha Rajagopalan: Customer Experience Expertise Insights

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Hello, and welcome to this insightful conversation with Sudha Rajagopalan. Today, we’re excited to explore customer experience in exhaustive detail and gain valuable perspectives from...
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KONE Solutions in Sihanoukville Enhancing Guest Experience

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A recent announcement by KONE about equipping the Peninsula Integrated Resort in Sihanoukville, Cambodia, tells a compelling Customer Experience (CX) story that showcases the company’s...
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Exceptional Customer Experience: Key Strategies for Success

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Creating exceptional customer experience (CX) is more than just providing quality products or services; it’s about understanding the needs of the customer at every touchpoint,...