Tag : AI

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India Tech CX Transformation: National Technology Day Insights

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by Editor0353
India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...
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National Technology Day 2025: Secure, Inclusive Innovation

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by Editor0790
National Technology Day 2025: Empowering India’s Digital Future Through Secure and Inclusive Innovation As India celebrates National Technology Day 2025, the occasion brings into focus...
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Genesys Executive Briefing Centre Takes CX to Co-Creation

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by Editor0633
Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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by Editor0677
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

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by Editor0667
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
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Freshworks Partner Program Enhances CX and Partner Growth

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by Editor0533
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
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Amar Choudhary: Transforming CX with AI at 1Lattice

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by Editor0494
In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...