Category : Thought Leaders

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Hanto Workspace Shaping Future-Ready Employee Experiences

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Hanto Workspace: The Experience Economy Comes to the Office Customer Experience (CX) is no longer just a concern for consumer brands. In today’s evolving work...
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Bharat School Menu: Luke Coutinho’s Vision for Healthier India

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Luke Coutinho, India’s leading Integrative Lifestyle Expert and a Fit India Ambassador, has always championed holistic well-being. In a country grappling with rising childhood health...
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Leeford Healthcare CX: Pharma with Quality and Care

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Redefining CX in Pharma: How Leeford Healthcare Transformed Customer Experience through Foresight, Trust, and Total Care In today’s rapidly evolving healthcare landscape, customer experience (CX)...
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Customer Experience in Retail: Genefied’s Tech-Driven Approach

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Title: Enhancing Customer Experience in Retail and E-commerce with Technology Integration In today’s dynamic market, customer experience (CX) has emerged as a game-changer for retail...
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Siddharth Chandurkar: AI-powered customer experience is the Key

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Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...
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Customer Experience Evolution: Genius Consultants’ CX Approach

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AI-powered Customer Experience Evolution: The Future of Seamless, Human-Centered HR Customer Experience Evolution (CX) has progressed from a buzzword to a business imperative. In today’s...
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Operation SINDOOR CX Lessons: Strategy, Speed, and Trust

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From Battlefield to Boardroom: What Operation SINDOOR Teaches Us About Exceptional Customer Experience In an era where digital transformation is the norm and customer expectations...
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Customer Experience in Education: Strategies, Challenges, Future

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The New Age of Customer Experience in Education: Insights from Mr. Devender K Saini, Group Chief Strategy Officer, Medhavi Skills University In today’s competitive and...