Future of CX in Healthcare: Trends, Ethics, and Innovations
The Future of Customer Experience (CX) in Healthcare: Innovations, Case Studies, and Ethical Challenges Introduction The healthcare industry is undergoing a seismic shift, driven by...
Category : Thought Leaders
Union Budget 2025-26 Middle Class Gains Explained
Empowering India’s Middle Class and MSMEs: A CX-Centric Perspective on Budget 2025-26 The Union Budget 2025-26 introduces transformative changes aimed at uplifting customer experiences for...
Union Budget 2025-26 Healthcare: Key Takeaways
Driving Healthcare Excellence with the 2025-26 Union Budget: Key Takeaways by Dr. Harshit Jain, Doceree The Union Budget 2025-26 marks a pivotal step in India’s...
Budget 2025 CX Highlights: Transforming Key Sectors
Budget 2025: A CX Perspective on Energy, MSMEs, Startups, Education, and Technology The Union Budget 2025 has laid a robust foundation for transforming India across...
Union Budget 2025 Technology Drives Innovation
Empowering Innovation and Skilling through the Union Budget 2025 The Union Budget 2025 has brought significant focus on technology, education, and skilling, making it a...
India Union Budget 2025 AI Focus: Innovation, Security, and Skilling
Driving Innovation and Security: How the India Union Budget 2025 Shapes India’s Digital Future The India Union Budget 2025 has unveiled a series of progressive...
Gurpal Singh on Transforming CX at Startek
At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...
2025 AI Technology Trends: Transforming Data, Cloud, & Innovation
2025 AI Technology Trends: Driving Innovation Through AI, Cloud, and Data Acceleration As the world dives deeper into artificial intelligence (AI), Haoyuan (HY) Li, Founder...
Digital Trust in Union Budget 2025: Expectations and Opportunities
The Role of Digital Trust and Expectations for Union Budget 2025 India stands at the forefront of digital transformation, fueled by robust initiatives that have...
Top 5 CX Trends for 2025: Shaping Customer Experience
Top 5 CX trends shaping customer experience in 2025 By – Abhinandan Jain, Chief Growth Officer, Startek Customer expectations are evolving faster than ever, and...