AI Stack Evolution: Scaling Agentic AI for Enterprise CX
Nutanix Targets Enterprise AI Scale with Integrated Agentic AI Stack As enterprises accelerate their adoption of artificial intelligence, the focus is shifting from experimentation to...
Category : AI in CX
Fuel Cell Innovation Signals a Shift in Edge AI Infrastructure
Cloud-Managed Fuel Cells Signal a New Infrastructure Model for Edge AI As organizations expand digital services into increasingly distributed environments, the infrastructure supporting those services...
MiQ Sigma: AI Platforms Reshape Cross-Channel Marketing
AI Platforms Reshape Advertising Strategy as MiQ Launches Sigma in India The rapid expansion of digital media channels is reshaping how brands engage with consumers....
AI Roleplay Training to Transform CX Workforce Readiness
Whatfix Introduces AI Roleplay Training in Mirror to Prepare Customer-Facing Teams for Real-World CX Interactions As organizations continue to invest in digital transformation and AI-enabled...
Sales AI Assistant: How DRA Homes Is Transforming Real Estate CX with Multilingual AI
At the CREDAI Chennai Fairpro exhibition, DRA Homes launched the city’s first multilingual Virtual Sales AI Assistant. The tool provides instant project information, configuration details,...
AI Data Cloud: How Wakefit and Snowflake Are Transforming Customer Experience with Unified AI
Direct-to-consumer brand Wakefit is accelerating its AI-first transformation with Snowflake’s AI Data Cloud. The goal is simple: unify data, automate intelligence, and deliver faster customer...
Listener-side Accent Conversion: How Krisp’s Voice AI Improves CX, Meetings, and Voice Agents
Krisp has introduced Listener-side Accent Conversion, a real-time voice AI technology designed to improve how accented English is understood in live conversations. Can AI Fix...
Agentic Observability: How New Relic’s Agentic Platform Is Transforming AI-Driven Operations
At the developer event New Relic Advance, New Relic introduced its Agentic Platform, a no-code environment for building and governing AI agents directly within observability...
Wellness Experience Design: How Dr Neeru Jain Orchestrates Transformative CX in Luxury Retreats
Can Wellness CX Be Designed Like a Five-Star Product? Have you ever checked into a luxury retreat expecting transformation— only to receive a generic spa...
Hostinger Growth Story: How AI Agents Are Transforming Customer Experience for 4.6M Businesses
How Hostinger ’s Agentic AI Strategy Is Redefining the Customer Experience for Online Businesses Imagine this scenario. A small business owner in Mumbai wants to...