Dun & Bradstreet India: 30 Years of Enabling Data-Driven Growth
Dun & Bradstreet India Celebrates 30 Years of Empowering Business Growth Have you ever wondered how data transforms business decisions? Moreover, what happens when three...
Tag : predictive analytics
New Relic: Pradeep Seshadri, Director of Solutions Consulting
In today’s hyper-connected digital landscape, where customer expectations soar higher with each interaction, the difference between business success and failure often comes down to milliseconds....
Data Streaming: Indian IT Leaders Share Their Success Story
Data Streaming Transforms Customer Experience: Revolution Begins with Real-Time Data Today’s customers demand immediate, personalized responses across every touchpoint. Furthermore, they expect businesses to anticipate...
Genesys Transforms Customer Relationships at Scale
Why Empathetic AI Creates Deeper Customer Connections While Driving Measurable Business Results Customer experience leaders face unprecedented opportunities to transform relationships through AI-powered orchestration. Moreover,...
Siddharth Chandurkar: AI-powered customer experience is the Key
Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...
ACT Fibernet Shaping Future With Intelligent CX Transformation
Predictive. Personal. Proactive: How ACT Fibernet is Shaping the Future of Customer Experience “In an industry where the service is invisible, what truly stands out...
Agentic AI: 89% of MEA Enterprises Invest in Predictive Strategies
Agentic AI Leads the CX Transformation as 89% of Middle East Enterprises Invest in Predictive Customer Journeys The Middle East is witnessing a powerful shift...
AI-Driven Networking for CX: Cisco’s Innovations at MWC 2025
Cisco at Mobile World Congress 2025: Elevating Customer Experience with AI-Driven Networking Customer experience (CX) has become a decisive factor in service provider success especially...
Astrikos.ai New Brand Identity: AI-driven Customer Experience
Astrikos.ai Unveils New Brand Identity, Elevating Customer Experience with Advanced Enterprise Infra AI Solutions Bengaluru, 18th Feb 2025: Astrikos.ai, a trailblazer in Enterprise Infra AI,...
AI in E-Commerce: Transforming Customer Experience
AI in E-Commerce Revolutionizes Customer Service: Transforming Customer Experience at Scale In today’s fast-evolving digital landscape, competitive advantage hinges on the ability to capture, analyse,...