Agentic AI for Enterprise CX: Moving From Hype to ROI with Alan Ranger of NiCE Cognigy
The landscape of Customer Experience (CX) has undergone a seismic shift in the last three decades. We have, in fact, moved from the early days...
Tag : enterprise software
SIOS LifeKeeper v10 Redefines HA/DR Experience for System Admins
As businesses pivot toward automation and resilience readiness in 2026, leaders place the conversation around High Availability (HA) and Disaster Recovery (DR) at the center...
Copado Leads AI-Powered DevOps Revolution in India
Copado’s India Expansion: How AI-Powered DevOps is Transforming Customer Experience in Enterprise Ecosystems When Copado announced its new regional headquarters in Jaipur, it wasn’t just...
SAP Drives Digital Transformation at TATA Projects
TATA Projects Transforms Infrastructure with SAP Cloud Solutions: A Digital Revolution in Motion The construction industry stands at a digital crossroads. Furthermore, this transformation is...
Freshworks Q2 2025 Results: AI-Driven Growth Stands Out
Freshworks Delivers Outstanding Q2 2025 Performance: AI Revolution Transforms Customer Experience Freshworks continues its remarkable growth trajectory. As, Freshworks Q2 2025 Results say it all. The...
Chief Revenue Officer: o9 Brings Brett Theisen for Growth Strategy
Sometimes, the most telling moments in a company’s journey come through its executive appointments. Today, o9 Solutions made such a move. The AI-powered enterprise planning...
Software License Non-Compliance Hidden Cost CX Perspective
Picture this: You’re sipping your morning coffee when suddenly your phone buzzes. It’s an urgent message from your IT team. Oracle’s audit team just arrived...
Freshworks: Ian Tickle Named Chief of Global Field Operations
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...
VDart Partners with CSCS for Global Transformation
VDart Announces Strategic Partnership with CSCS: Transforming Global Supply Chain Solutions Through AI Innovation Strategic global investments and emphasis on GCC-driven talent solutions position VDart...
Data Compression Patent: Newgen’s Innovation for Better CX
Newgen’s New Patent Unlocks Smarter Data Compression: A Big Win for Customer Experience Newgen Software has just achieved another major milestone. The company received a...