revalyu Recycling CEO Makarand Kulkarni: An Exclusive Interview
In the evolving world of sustainability and circular economy, customer experience (CX) is not just about satisfaction. It’s about trust, transparency, and transformation. At the...
Tag : CX
Digital Engagement Shifts Gears in Customer Experience
Shifting Gears in Customer Experience: From Open Roads to Digital Engagement and Playful Innovation Digital Engagement: Key TakeawayHarley-Davidson, Pizza Hut, and Topgolf each illustrate how...
Freshworks Q2 2025 Results: AI-Driven Growth Stands Out
Freshworks Delivers Outstanding Q2 2025 Performance: AI Revolution Transforms Customer Experience Freshworks continues its remarkable growth trajectory. As, Freshworks Q2 2025 Results say it all. The...
Future of Customer Experience with Sustainability at Heart
Cloud-Powered Empathy: How Genesys is Shaping the Future of Customer Experience with Sustainability at Heart Let’s face it—customer expectations are changing fast. We are talking...
McLaren Teams Up with Freshworks to Drive IT Innovation and CX
In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...
Avalara: Redefining Tax Tech CX With Innovation and Global Growth
Avalara has just unveiled its brand-new office in Pune. This opening signals not just a new address, but an important step in Avalara’s global journey....
Replit AI Coding Assistant Deletes Company’s Live Production Data
When AI Goes Too Far: What a Deleted Database Tells Us About the Future of CX and AI Development Tools Like Replit AI promises smarter,...
Blockchain-powered KYC: Sedax Is Redefining Digital Identity
In an era where digital trust is the new currency, Sedax is pioneering a transformative approach to KYC—one that prioritizes security, convenience, and customer experience...
Media Vantage: Creating Impact, Curating Influence
Media Vantage: A CX Visionary’s Playbook In the dynamic and ever-evolving world of brand storytelling and talent representation, few names resonate as powerfully as Aahuti...
CX Transformations: The Integration Imperative
Customer experience or CX transformations frequently promise transformational results. However, many organizations struggle to deliver meaningful outcomes from their investments. Meanwhile, consulting firms aggressively compete...