Tag : automation

CX Analytics

Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX

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The Experience Convergence: How AI, Simplicity, and Empathy Are Redefining the Future of Work According to Freshservice Benchmark Report Ever noticed how the smallest tech...
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UiPath Partnerships: Orchestrating Agentic AI for CX and EX

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UiPath Partnerships For Multi-Cloud AI Revolution: How Strategic Partnerships Are Reshaping Enterprise Customer Experience Picture this scenario: Your company’s customer service team receives thousands of...
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Content Optimization for Smarter Digital Experiences

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AI Agent Integration for Content Optimization & Governance Artificial intelligence (AI) is revolutionizing how organizations manage, optimize, and govern their digital content. Specifically, AI agent...
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Robotic Sanitation Revolutionizes Urban Hygiene and Worker Safety

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Revolutionary Robotic Sanitation: How Ghaziabad’s Robotic Cleaning Initiative Transforms Customer Experience in Urban Infrastructure Ghaziabad’s deployment of the Bandicoot robot represents more than technological advancement....
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Sanathan Textiles: An Exclusive Interview with Sammir Dattani

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Customer Experience at the Core of Textile Innovation: A Conversation with Sammir Dattani of Sanathan Textiles In an industry traditionally driven by scale and standardization,...
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HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...