Tag : automation

AI & AutomationCX InnovationHospitality Technology

Hospitality CX: Mews Fintech Leader Susanne Sandler on AI-Powered Hotel Experience

Editor
by Editor0448
In an era where travelers expect seamless, intelligent, and personalized experiences, the hospitality industry stands on the brink of a profound transformation. Few leaders embody...
AI & AutomationAI & Digital TransformationCustomer Experience (CX)CX LeadershipCX StrategyCXQuest ExclusiveDigital TransformationEnterprise TechnologyInterviewLeadership InsightsThought Leadership

Intelligent Operations Redefined With Agentic AI

Editor
by Editor0462
Imagine this: A global retailer deploys an AI chatbot to cut customer service costs. Within weeks, the bot frustrates loyal customers by misrouting queries, breaking...
CXQuest ExclusiveExpert OpinionsLatest Insights/Blogs

AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and Agentic

Editor
by Editor0591
Bridging the AI-Human Gap: Empowering CX Leaders in the Agentic Era Picture CX leader Priya at 3 AM. Her dashboard blinks red. Siloed teams flood...
CX Analytics

Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX

Editor
by Editor01144
The Experience Convergence: How AI, Simplicity, and Empathy Are Redefining the Future of Work According to Freshservice Benchmark Report Ever noticed how the smallest tech...
News

UiPath Partnerships: Orchestrating Agentic AI for CX and EX

Editor
by Editor0911
UiPath Partnerships For Multi-Cloud AI Revolution: How Strategic Partnerships Are Reshaping Enterprise Customer Experience Picture this scenario: Your company’s customer service team receives thousands of...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

Content Optimization for Smarter Digital Experiences

Editor
by Editor0585
AI Agent Integration for Content Optimization & Governance Artificial intelligence (AI) is revolutionizing how organizations manage, optimize, and govern their digital content. Specifically, AI agent...
News

Robotic Sanitation Revolutionizes Urban Hygiene and Worker Safety

Editor
by Editor0211
Revolutionary Robotic Sanitation: How Ghaziabad’s Robotic Cleaning Initiative Transforms Customer Experience in Urban Infrastructure Ghaziabad’s deployment of the Bandicoot robot represents more than technological advancement....
CXQuest ExclusiveInterview

Sanathan Textiles: An Exclusive Interview with Sammir Dattani

Editor
by Editor0477
Customer Experience at the Core of Textile Innovation: A Conversation with Sammir Dattani of Sanathan Textiles In an industry traditionally driven by scale and standardization,...