WhatsApp Voice Calling Transforms Enterprise CX with Chat360–Meta Partnership
Chat360 and Meta Partnership Ushers in a New Era for Voice-Driven CX on WhatsApp In today’s fast-paced digital world, customers don’t just want to be...
Tag : AI
GCC Ecosystem in India: InCommon’s Outcome-Driven Model
In today’s global business landscape, the concept of building offshore teams is no longer about plugging resource gaps or lowering costs. It’s about creating agile,...
AI-Powered Therapy: Ali Yilmaz, Co-founder and CEO of Aitherapy
In today’s fast-evolving digital landscape, customer experience (CX) is dramatically reshaped by technological advancements, especially AI. Few understand this better than Ali Yilmaz, Co-founder and...
AI Trends Shaping Marketing and Customer Experience in 2026
Cro Metrics 2026 Predictions By Gwen Hammes, Co-CEO at Cro Metrics 1. Consumers Draw Deliberate Lines Between AI Delegation and Personal Experience Consumers will become...
Google: $15B AI Compute Empire in India Transforms CX and EX
Google Drops $15B to Turn India into Its Next AI Compute Empire: What It Means for CX and EX Leaders Every tech giant makes big...
Deloitte AI Report Error Forces Government Refund
Imagine being a government client who spends nearly half a million dollars on a consulting report, expecting trusted analysis from one of the world’s leading...
Metamorphosis 2025: The Customer Experience Revolution in Web3 and AI Convergence
Metamorphosis 2025 has concluded as a landmark achievement, successfully uniting over 3,000 participants in India’s most significant Web3 x AI convergence event. Moreover, this two-day...
Indium Strengthens Leadership with Strategic COO Appointment
Indium Drives CX Transformation with Strategic Leadership When companies choose to expand their leadership teams, they’re essentially placing bets on their future. However, Indium’s recent...
India Global Delivery Center Powers Unisys’ Global Innovation
Strategic Leadership Appointment: Unisys Elevates Lalithanand Moses to Head India Global Delivery Center Unisys Corporation has made a strategic leadership appointment that underscores India’s critical...