Tag : AI

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AI-Driven CX Transformation: Shaping Future Business Success

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AI-Driven CX: The Transformative Role of AI in Elevating Customer Experience In today’s competitive business environment, the integration of artificial intelligence (AI) in customer experience...
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Tech Adoption Index: Insights into Global Digital Transformation

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The Tech Adoption Index: A New Benchmark for Digital Transformation Tech Mahindra, in collaboration with The Wall Street Journal Intelligence, unveiled The Tech Adoption Index...
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Infosys Posts 6.1% YoY Growth with Expanding Margins

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Infosys Delivers Exceptional Growth with Robust Financial and Operational Performance Infosys, a global leader in digital services and consulting, continues to excel with remarkable results...
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Sudha Rajagopalan: Customer Experience Expertise Insights

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Hello, and welcome to this insightful conversation with Sudha Rajagopalan. Today, we’re excited to explore customer experience in exhaustive detail and gain valuable perspectives from...
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AI in E-Commerce: Transforming Customer Experience

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AI in E-Commerce Revolutionizes Customer Service: Transforming Customer Experience at Scale In today’s fast-evolving digital landscape, competitive advantage hinges on the ability to capture, analyse,...