Tag : AI

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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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by Editor087
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

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by Editor040
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
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Freshworks Partner Program Enhances CX and Partner Growth

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by Editor049
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
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Amar Choudhary: Transforming CX with AI at 1Lattice

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by Editor066
In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...
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Deloitte India and Zoho Alliance Transforms Digital CX

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Deloitte India and Zoho: Transforming Customer Experience with Digital Innovation Businesses today face complex challenges. Outdated systems, slow digital adoption, and inefficient workflows create barriers...
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Sudarshan Mandayam Leads AI-Driven CX Transformation

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by Editor059
Elevating Customer Experience Through Co-Innovation: Bounteous’ Next Chapter with Sudarshan Mandayam In the fast-evolving digital landscape, customer experience (CX) has emerged as the ultimate differentiator....