Category : News

CX TrendsLatest Insights/BlogsNews

DxMinds Indo Sakura Tech Merger Powers Global CX

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Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
CX BenchmarksCX TrendsLatest Insights/BlogsNews

Chenab Railway Bridge: World’s Highest Railway Bridge

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Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
CX TrendsLatest Insights/BlogsNews

Integrated Networking and Security: NETGEAR Acquires Exium

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NETGEAR Enhances SME Customer Experience with Exium Acquisition for Integrated Networking and Cybersecurity In today’s digital-first business landscape, customer experience hinges on reliability, security, and...
Executive AppointmentLatest Insights/BlogsNews

Scaler Appoints Abhinav Vijayvargiya as CFO

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Scaler Appoints Abhinav Vijayvargiya as Chief Financial Officer to Enhance Learner-Centric Growth and Experience Bengaluru, June 9, 2025 — Scaler, one of India’s leading tech...
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Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
CX ToolsLatest Insights/BlogsNews

Edge AI and Ultra-Wideband Are Transforming Automotive CX

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Edge AI in Automotive CX: Enhancing Touchless Experiences with UWB Edge AI Customer Experience Drives Business Growth In today’s fast-paced world, convenience drives loyalty. Customers...
Latest Insights/BlogsNews

KiranaPro Hack: When Cybersecurity Fails, CX Pays the Price

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CX in Crisis Mode — What the KiranaPro Hack Teaches Us About Customer Experience Resilience Customer experience (CX) today is no longer limited to smooth...
CX TrendsLatest Insights/BlogsNews

Big Four Breakaway: India’s Push for Homegrown Audit Giants

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India to Build Its Own Big Four: A CX Revolution in Professional Services The customer experience (CX) journey begins long before a service is delivered....
CX ToolsCX TrendsLatest Insights/BlogsNews

Adobe AI Agents Transform Marketing Workflows and Data Insights

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Adobe Introduces AI Agents to Streamline Marketing and Data Insights Adobe has recently introduced two new AI-powered agents, designed specifically to support marketers and experience...
CX TrendsLatest Insights/BlogsNews

HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...