Trends Transforming Education, Business, and Service CX
A new CXQuest.com analysis explores the major trends transforming education, business, and service industries—and why CX leaders must rethink how experiences are designed, delivered, and...
Category : Digital Transformation
Sales AI Assistant: How DRA Homes Is Transforming Real Estate CX with Multilingual AI
At the CREDAI Chennai Fairpro exhibition, DRA Homes launched the city’s first multilingual Virtual Sales AI Assistant. The tool provides instant project information, configuration details,...
AWWA Partners with Amazon India to Empower Women Entrepreneurs from Army Families
Announced during the International Women’s Day celebrations at Amazon’s ElevateHER event, the MoU aims to onboard hundreds of AWWA women entrepreneurs onto Amazon.in by 2029...
AI Data Cloud: How Wakefit and Snowflake Are Transforming Customer Experience with Unified AI
Direct-to-consumer brand Wakefit is accelerating its AI-first transformation with Snowflake’s AI Data Cloud. The goal is simple: unify data, automate intelligence, and deliver faster customer...
Chief Revenue Officer: Freshworks Appoints Ian Tickle to Unify Global Sales and CX Strategy
Freshworks has promoted Ian Tickle to Chief Revenue Officer, unifying global sales, customer success, and customer experience. Why Are CX Leaders Watching Sales Org Structures...
Agentic Observability: How New Relic’s Agentic Platform Is Transforming AI-Driven Operations
At the developer event New Relic Advance, New Relic introduced its Agentic Platform, a no-code environment for building and governing AI agents directly within observability...
Transportation and Logistics: Practical Ways AI Is Improving Efficiency and Customer Experience
A new analysis on CXQuest.com explores how AI is transforming transportation and logistics efficiency while improving customer and employee experiences. Practical Ways AI Is Improving...
Enterprise Cloud Index: AI Drives Container Adoption but Silos and Shadow AI Create New Risks
The Enterprise Cloud Index makes one point clear. AI innovation is accelerating faster than enterprise readiness. Is AI Quietly Reshaping Enterprise Infrastructure—and CX Along with...
Hostinger Growth Story: How AI Agents Are Transforming Customer Experience for 4.6M Businesses
How Hostinger ’s Agentic AI Strategy Is Redefining the Customer Experience for Online Businesses Imagine this scenario. A small business owner in Mumbai wants to...
Data Intelligence Strategy: How Hinduja Group’s Digital Leadership Signals the Future of CX
Hinduja Group has appointed Ramesh Narayanaswamy as Group President – Digital and Data Intelligence. The move signals the conglomerate’s commitment to enterprise-wide digital transformation. Why...