Square Yards FY26 Results show the company achieving INR 2,086 crore revenue and INR 176 crore EBITDA, marking a shift toward platform-led, integrated real estate...
Padma Doree: Reimagining Indigenous Luxury Through a Platform-Led CX Shift Padma Doree marks the launch of a cross-regional textile platform integrating Chanderi and Eri Silk...
AI adoption is no longer impressive. ROI is.That’s the shift redefining AI in CX strategy right now. AI in CX Strategy: From Adoption to Accountability...
NIIT India Skills Gap Report 2026: How India’s Employability Model Is Being Rewritten Featured Snippet The NIIT India Skills Gap Report 2026 reveals a structural...
CX Industry Context In cybersecurity marketing in the AI era, customer experience begins long before product adoption—it starts with how solutions are communicated, understood, and...
Intelligence-Led Global Revenue Growth: Denave Appoints Sunil Munshi as CEO to Drive Next-Gen GTM Transformation Featured Snippet Denave has appointed Sunil Munshi as CEO to...
The Proofpoint 2026 AI and Human Risk Landscape report analysis surfaces a structural contradiction shaping modern enterprises: AI is scaling faster than the systems designed...
The Shift: AI Security in the Agentic Workspace Is Now a CX Priority Customer Experience is undergoing a structural transformation. It is no longer driven...
AI Infrastructure and Customer Experience: The Hidden Layer Redefining CX When we talk about customer experience (CX), the conversation usually revolves around interfaces—apps, chatbots, personalization...
IndusInd Bank’s Turnaround: Customer Trust in Banking vs Financial Recovery When IndusInd Bank announced its FY26 results, the headline narrative was straightforward: a return to...