ProHanceCX Workforce Management Strategy Gains New Leadership with Ankur Agarwal
ProHance appoints former Verint sales leader Ankur Agarwal to lead ProHanceCX Sales as the company strengthens its push into enterprise workforce management....
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AI-powered marketing workflows and automation Take Centre Stage as AI Marketing Minds Targets Marketing Execution
AI Marketing Minds is bringing marketers, founders and AI innovators together to turn artificial intelligence from marketing hype into practical workflows, automation and measurable growth....
Contextual Customer Self-Service: How Comviva Transformed Onboarding and Support
Comviva transformed customer onboarding and support with contextual in-app guidance, reducing training-content creation time by 80% and support-article creation time by 87.5%....
Veeam Backup & Replication 13.1 Adds Official VergeOS Support, Simplifying VMware Alternative Migrations
Veeam Backup & Replication 13.1 now officially supports VergeOS, simplifying backup and recovery for organizations moving away from VMware and eliminating the need for special...
Hostinger AI Builder: From website creation to agentic operations
1. Summary Hostinger is moving its AI strategy beyond website generation with AI Builder, an agentic platform designed to build, operate and grow digital businesses....
Skyljo Skill Assessment Platform: Ameet Padiyar on AI, Enterprise Workforce Assessment, and India’s Skilling Future
Artificial intelligence is transforming how organisations identify, validate, and develop talent. In this exclusive CXQuest interview, Ameet Padiyar, Founder of Skyljo, discusses how the Skyljo...
Mana Forest Province Bengaluru residential CX: Why nature-led design is becoming a customer experience strategy
Mana Forest Province Bengaluru residential CX is emerging as a useful case study in how premium housing can move beyond amenities toward experience-led community design....
Amgen Hyderabad science innovation center: What the Genome Valley expansion means for healthcare CX
Amgen Hyderabad science innovation center marks a significant expansion of Amgen’s global R&D footprint, with the biopharmaceutical company announcing a new facility at Genome Valley,...
The Marketing Tarot: Why This Unusual Brand Works, Where It Breaks, and What It Still Needs
The Marketing Tarot turns uncertainty, human behaviour and shifting market forces into a distinctive marketing strategy framework. Here is what makes the model compelling, where...
8×8 Partner Program Customer Retention Rewards Signal a New Era for Outcome-Based Channel Success
8x8 has unveiled a redesigned partner program that rewards direct resellers not only for acquiring new customers but also for retaining and expanding existing accounts....