Author : Editor

https://cxquest.com - 1622 Posts - 0 Comments
AI & AutomationArtificial IntelligenceContact Center InnovationCustomer Experience (CX)CXQuest ExclusiveInterviewLeadership InsightsLeadership Interviews

Agentic AI in Contact Centers: Alexander Kloubek on How AI-First Models Are Rewiring Customer Experience

Editor
by Editor0174
The contact center is entering an agentic era. Alexander Kloubek, Managing Director, Global Go to Market Leader for AI/Agentic Contact Center, NTT DATA, explains how...
AI & AnalyticsAI & CX TechnologyAI in CXCustomer Experience (CX)Customer Experience Management (CXM)CX AnalyticsEnterprise AnalyticsProduct Innovation

Konnect Insights Complete Review 2026: The Ultimate 360-Degree Guide to CX Intelligence, KRC, API Integration, and Competitive Positioning

Editor
by Editor0163
Discover everything about Konnect Insights in this complete 2026 review. Deep dive into KRC, AI+, API, integrations, pricing, and competitive analysis vs. Sprinklr, Brandwatch, Qualtrics,...
AI & Digital TransformationArtificial IntelligenceCX Strategy & LeadershipCXQuest ExclusiveEducation & Future SkillsEnterprise TechnologyInnovation in EducationInterviewLeadership & TransformationLeadership InsightsLeadership Interviews

Workforce Transformation: Why AI Is Redefining Enterprise Skills

Editor
by Editor0130
AI is forcing enterprises to rethink what it means to be skilled. Jagdish Sharma, Co-Founder & Director of Cedro, discusses the shift from training to...
Customer Experience (CX)CXQuest ExclusiveDigital TransformationHealthcare CXInterviewLeadership Interviews

Healthcare Customer Experience: Gaurav Dubey on Building Connected Healthcare Journeys

Editor
by Editor01341
Gaurav Dubey, Founder and CEO of LivLong 365, discusses how technology, integrated care and the Payvidor model can transform healthcare customer experience in India....
Artificial IntelligenceCustomer Experience (CX)

AI-powered marketing workflows and automation Take Centre Stage as AI Marketing Minds Targets Marketing Execution

Editor
by Editor0140
AI Marketing Minds is bringing marketers, founders and AI innovators together to turn artificial intelligence from marketing hype into practical workflows, automation and measurable growth....
Customer Experience (CX)CX TechnologyCX Technology

Contextual Customer Self-Service: How Comviva Transformed Onboarding and Support

Editor
by Editor0164
Comviva transformed customer onboarding and support with contextual in-app guidance, reducing training-content creation time by 80% and support-article creation time by 87.5%....
Cloud & InfrastructureEnterprise Technology

Veeam Backup & Replication 13.1 Adds Official VergeOS Support, Simplifying VMware Alternative Migrations

Editor
by Editor0377
Veeam Backup & Replication 13.1 now officially supports VergeOS, simplifying backup and recovery for organizations moving away from VMware and eliminating the need for special...
Artificial IntelligenceCustomer Experience (CX)Digital TransformationSaaSTechnology

Hostinger AI Builder: From website creation to agentic operations

Editor
by Editor0192
1. Summary Hostinger is moving its AI strategy beyond website generation with AI Builder, an agentic platform designed to build, operate and grow digital businesses....
Artificial IntelligenceCXQuest ExclusiveEnterprise TechnologyInterviewLeadership InsightsLeadership InterviewsTechnology

Skyljo Skill Assessment Platform: Ameet Padiyar on AI, Enterprise Workforce Assessment, and India’s Skilling Future

Editor
by Editor0227
Artificial intelligence is transforming how organisations identify, validate, and develop talent. In this exclusive CXQuest interview, Ameet Padiyar, Founder of Skyljo, discusses how the Skyljo...