Employee Experience Drives Customer Satisfaction: Pushkar Bidwai
From Internal CX to External Success: Why Employee Experience Drives Customer Satisfaction By Pushkar Bidwai, CEO of People Matters What if the secret to great...
Tag : Leadership
Seclore: Vishal Gupta on Reinventing Data-Centric Security
In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
Genesys APAC Leadership Expands to Boost CX
Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
Game On! A Sports-Led Wellbeing Movement
Game On! Why India’s Startup Ecosystem Needs a Sports-Led CX Movement Startups move fast. Founders burn out. Teams chase targets with no room to breathe....
Hoonartek CEO Peeyoosh Pandey: An Exclusive Interview
We are thrilled to welcome Peeyoosh Pandey, the dynamic and visionary CEO of Hoonartek. He is global leader in data products and AI solutions. He...
Nasir Shaikh: Transforming Leadership Through Purpose & People
Elevating Customer Experience: A Conversation with Nasir Shaikh on Leadership, Hospitality, and Transformation At CXQuest.com, we are always eager to speak with leaders who are...
Gopal Chhetri: Driving Customer-Centric Innovation at CGI
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
Kenett Scott on Elevating Hospitality Customer Experience
Kenett Scott Elevating Hospitality: Personalized Experiences and Enduring Excellence The hospitality industry stands at a fascinating crossroads. Customer expectations are constantly evolving. The market is...
Lakshmi Sridhar: Transforming Customer Experience in Hospitality
Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
Mentorship in Leadership: Richa Singh’s Guide to Career
The Mentorship Advantage: How Richa Singh is Transforming Leadership and Customer Experience Success in business is not just about talent or hard work—it’s also about...