When Silence Speaks Louder: Transforming Workplace Mental Health Through The Art of Listening Walk into any bustling office and you’ll hear the familiar symphony of...
Turning Leadership Moves into CX and EX Wins: How Synoptek’s New CRO Drives Transformation Customer experience (CX) and employee experience (EX) struggles plague even well-established...
Most Leaders Are Confident in Their CX—Until the Data Shows Otherwise: Customer Experience Mistakes Picture this. Nearly 9 in 10 leaders confidently believe customer experience...
Strategic Leadership Appointment: Unisys Elevates Lalithanand Moses to Head India Global Delivery Center Unisys Corporation has made a strategic leadership appointment that underscores India’s critical...
In the evolving world of sustainability and circular economy, customer experience (CX) is not just about satisfaction. It’s about trust, transparency, and transformation. At the...
Assembly Elevating Customer Experiences Across the Nation Assembly has taken a bold step forward by appointing Alap Ghosh as its inaugural CEO for India. This...
From Internal CX to External Success: Why Employee Experience Drives Customer Satisfaction By Pushkar Bidwai, CEO of People Matters What if the secret to great...
In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
Game On! Why India’s Startup Ecosystem Needs a Sports-Led CX Movement Startups move fast. Founders burn out. Teams chase targets with no room to breathe....