Tag : Leadership

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Culture Transformation in CX: Annette Franz on the Power of Employee and Customer Understanding

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Imagine a boardroom where metrics flash on screens and strategies unfold on slides, yet the real story simmers in the quiet moments—when an employee hesitates...
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Synoptek: Driving Growth and Customer Experience through Leadership and Innovation

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Turning Leadership Moves into CX and EX Wins: How Synoptek’s New CRO Drives Transformation Customer experience (CX) and employee experience (EX) struggles plague even well-established...
Executive Appointment

India Global Delivery Center Powers Unisys’ Global Innovation

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Strategic Leadership Appointment: Unisys Elevates Lalithanand Moses to Head India Global Delivery Center Unisys Corporation has made a strategic leadership appointment that underscores India’s critical...
CXQuest ExclusiveInterview

revalyu Recycling CEO Makarand Kulkarni: An Exclusive Interview

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In the evolving world of sustainability and circular economy, customer experience (CX) is not just about satisfaction. It’s about trust, transparency, and transformation. At the...
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Seclore: Vishal Gupta on Reinventing Data-Centric Security

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In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...