Culture of Belonging: Leadership, AI, and Customer Experience
Creating a Culture of Belonging and Growth: A Leadership Perspective on Enhancing Customer Experience Culture of Belonging By Smita Hashim, Chief Product Officer, Zoom Communications,...
Tag : employee engagement
Apexon Great Place To Work: How Employee Experience Drives CX
How Apexon Employee Experience Fuels an Exceptional Customer Experience A great workplace culture does more than just keep employees happy. It drives innovation, improves service...
AXA GBS CX Transformation: 30 Years of Innovation and Growth
How AXA Global Business Services (AXA GBS) is Transforming Customer Experience Through Innovation and Digitalization AXA Global Business Services (AXA GBS) is celebrating 30 years...
Satish Kannan Joins Bounteous x for People-First Excellence
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Shoppers Stop Way – A CX Journey Inspired by B S Nagesh’s Vision
In 1991, when B S Nagesh embarked on the journey of launching Shoppers Stop, little did he know that the idea of a retail store...