Tag : CXQuest

CX StrategyDigital TransformationLeadershipTechnology & Innovation

GaN and Strategic Capability: What CX Leaders Can Learn from India’s Breakthrough

Editor
by Editor0238
From Denial to Differentiation: What India’s GaN Breakthrough Teaches CX Leaders About Building Strategic Capability A familiar scenario: does this sound like your Monday morning?...
CX in 2026CX TrendsCXQuest ExclusiveExpert OpinionsInterview

Agentic AI in Customer Experience: Vishal Sharma, CTO SearchUnify, on Trust, Transparency & Global Scale

Editor
by Editor0228
Agentic AI and the Future of Customer Experience: In Conversation with Vishal Sharma, CTO, SearchUnify At a time when enterprises are racing to balance automation...
NewsWhitepapers/Case Studies

Dresden Plant: Volkswagen’s Historic Plant Closure Exposes Dangerous CX and EX Fragmentation

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by Editor0182
When Titans Stumble: What Volkswagen’s Historic Dresden Plant Closure Reveals About Your Organizational Fragmentation A Glass Factory’s Quiet Collapse—And Why Your CX Roadmap Depends on...
CXQuest ExclusiveInterview

Achint Mehta Couture Experience: Where Luxury Meets Emotion in Modern Indian Fashion

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by Editor0172
In the world of haute couture, where every stitch whispers exclusivity and every silhouette tells a story, Achint Mehta emerges as a luminous force transforming...
CXQuest ExclusiveInterview

Sanathan Textiles: An Exclusive Interview with Sammir Dattani

Editor
by Editor0448
Customer Experience at the Core of Textile Innovation: A Conversation with Sammir Dattani of Sanathan Textiles In an industry traditionally driven by scale and standardization,...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Shraddha Reghe on Shaping HR Innovation at Seclore

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by Editor0546
We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
CX ToolsCX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

One Pane One Agent: Scalefusion’s CEO Drives CX Through UEM

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by Editor0513
In today’s digitally-driven enterprise ecosystem, customer experience (CX) begins long before a product is used—it starts with seamless access, uncompromising security, and device readiness. At...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Sky One Vision with Jaideep Mirchandani: CX in Aviation

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by Editor0698
In an industry where precision, performance, and passenger trust define success, customer experience (CX) in aviation is no longer limited to comfort in the skies—it...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Sweezal Furtado Reflects on the Met Gala 2025

Editor
by Editor0505
Fashion, culture, and customer experience are intricately woven threads in today’s lifestyle fabric. When global runways merge with cultural narratives, they don’t just showcase style...