Tag : CX

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CX Transformations: The Integration Imperative

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Customer experience or CX transformations frequently promise transformational results. However, many organizations struggle to deliver meaningful outcomes from their investments. Meanwhile, consulting firms aggressively compete...
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Home Entertainment: Formovie Redefining Smart Projector CX

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From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
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Marriott International: Luxury Dining Series Redefines Culinary CX

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Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
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Chenab Railway Bridge: World’s Highest Railway Bridge

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Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
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Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
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Edge AI and Ultra-Wideband Are Transforming Automotive CX

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Edge AI in Automotive CX: Enhancing Touchless Experiences with UWB Edge AI Customer Experience Drives Business Growth In today’s fast-paced world, convenience drives loyalty. Customers...
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HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...
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Seclore: Vishal Gupta on Reinventing Data-Centric Security

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In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
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One Pane One Agent: Scalefusion’s CEO Drives CX Through UEM

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In today’s digitally-driven enterprise ecosystem, customer experience (CX) begins long before a product is used—it starts with seamless access, uncompromising security, and device readiness. At...