Tag : business transformation

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Customer Experience Architect: Role and Responsibilities

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by Editor024
The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
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Generative AI in CX: Opportunities and Challenges

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by Editor036
Generative AI in CX: Overcoming Obstacles to Unlock Potential Generative AI is rapidly advancing in the customer experience (CX) sector, promising substantial benefits but also...