Tag : business transformation

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Nasir Shaikh: Transforming Leadership Through Purpose & People

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Elevating Customer Experience: A Conversation with Nasir Shaikh on Leadership, Hospitality, and Transformation At CXQuest.com, we are always eager to speak with leaders who are...
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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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Customer Experience Architect: Role and Responsibilities

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The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
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Generative AI in CX: Opportunities and Challenges

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Generative AI in CX: Overcoming Obstacles to Unlock Potential Generative AI is rapidly advancing in the customer experience (CX) sector, promising substantial benefits but also...