Covasant Technologies Reshapes Enterprise AI Risk Management
Let’s talk about something that’s literally happening right now in the AI world. Furthermore, it’s going to change how your business thinks about risk management...
Tag : agentic AI
Netcore Cloud Launches Insights Agent: Real-Time Intelligence
Picture this: You’re staring at campaign dashboards filled with metrics, yet you still can’t answer why your latest email campaign underperformed. Sound familiar? Well, Netcore...
Genesys Cloud AI Studio: Agentic AI Revolutionizing CX
Genesys Cloud AI Studio: The Dawn of Autonomous Customer Engagement Customer experience professionals face unprecedented challenges today. Meanwhile, artificial intelligence continues evolving at breakneck speed....
Pega Blueprint AI Transforms CX Through Legacy Modernization
How Agentic AI Accelerates Enterprise Digital Transformation While Improving Customer Journey Outcomes Legacy systems create significant barriers to exceptional customer experiences. Moreover, these outdated platforms...
Freddy Agentic AI Customer Service Transforms Support Ops
The AI Revolution in Customer Experience: How Freshworks is Transforming Service Operations Customer experience has reached a pivotal moment. Meanwhile, businesses struggle with endless tickets,...
HCL Unica+ Martech AI Elevates CX with Agentic Intelligence
HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...
Confluent Cloud Snapshot Queries Power Smarter AI
Confluent Bridges Batch and Stream for Smarter Agentic AI and Analytics Today, businesses must act faster than ever before. Decisions can no longer wait for...
Agentic AI: 89% of MEA Enterprises Invest in Predictive Strategies
Agentic AI Leads the CX Transformation as 89% of Middle East Enterprises Invest in Predictive Customer Journeys The Middle East is witnessing a powerful shift...
Nutanix AI Cloud Innovations Reshape Enterprise IT
Nutanix Elevates Customer Experience with AI, Cloud-Native Solutions, and Strategic Partnerships Nutanix continues to drive innovation. The company announced exciting new developments at its .NEXT...
Key 2025 Trends in CX and AI Shaping Belgium
Key 2025 Trends in CX and AI in Belgium: Insights from Inetum Consulting In 2025, the evolution of customer experience (CX) and artificial intelligence (AI)...