Category : Latest Insights/Blogs

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GPS Spoofing Threat: How Cyberattacks Are Disrupting Aviation Safety and Passenger Trust

Editor
by Editor0269
When Digital Trust Takes Flight: What India’s Airport GPS Spoofing Incident Means for CX Leaders Your passengers are boarding. Systems show green. Air traffic controllers...
Latest Insights/BlogsNews

New Labour Codes in India: Impact on CX and EX Leaders

Editor
by Editor0239
Navigating the New Labour Codes: What India’s Workforce Reform Means for CX and EX Leaders Across India’s technology corridors this week, a common conversation echoed...
CX BenchmarksCX TrendsLatest Insights/Blogs

Healthcare and Wellness: Globally Emerging CX Models

Editor
by Editor0264
Emerging CX Models Transforming Healthcare and Wellness Sectors Globally Picture this: It’s 2025, and a patient receives a personalized text message before their appointment. They...
Expert OpinionsLatest Insights/Blogs

Kubernetes – Best Practices for Deployment and Management

Editor
by Editor0238
In today’s digital-first enterprise landscape, few CX and EX leaders would dispute the critical importance of compliance and security—especially as organizations rapidly embrace cloud-native architectures....
CX AnalyticsLatest Insights/Blogs

Critical Infrastructure AI Governance and Regulatory Readiness in Indo-Pacific

Editor
by Editor0400
Governing AI in Critical Infrastructure: A Customer Experience Imperative for the Indo-Pacific In today’s hyper-connected world, customer experience (CX) and employee experience (EX) depend on...
CX TrendsExpert OpinionsLatest Insights/Blogs

SEO to GEO: Navigating the AI-Driven Shift in Digital Marketing

Editor
by Editor0354
Navigating the Shift from SEO to GEO in Customer Experience In today’s fast-paced digital world, customer expectations evolve almost daily. One moment, a sleek website...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

Content Optimization for Smarter Digital Experiences

Editor
by Editor0364
AI Agent Integration for Content Optimization & Governance Artificial intelligence (AI) is revolutionizing how organizations manage, optimize, and govern their digital content. Specifically, AI agent...
CXQuest ExclusiveLatest Insights/BlogsThought Leaders

Bob Simpson: Customer Experience Lessons for Business Leaders

Editor
by Editor0493
Bob Simpson’s Legacy: Customer Experience Lessons from an Australian Cricket Icon Let’s dive into the fascinating story of Bob Simpson, one of Australia’s greatest cricketers,...
CXQuest ExclusiveLatest Insights/Blogs

Zero-Click AI Attacks: Rewriting Enterprise Security Playbooks

Editor
by Editor0756
The Silent Invasion: Zero-Click AI Attacks Zero-Click AI Attacks: Executive Summary Enterprise AI systems are under a new kind of invisible threat: zero-click prompt injection attacks....
CXQuest ExclusiveLatest Insights/Blogs

Quantum CX: Achieving Quantum Leaps in CX Strategy

Editor
by Editor0436
Quantum-Inspired Customer Experience: Embracing Non-Linearity for Dramatic CX Leaps Dramatic CX improvements demand bold, quantum-inspired thinking. By viewing customer journeys as non-linear, interconnected, and full of unexpected transitions,...