Black Sun Rising: A CX Parable in Disguise
What a Political Thriller Teaches Us About CX: Lessons from Black Sun Rising Introduction Otho Eskin’s upcoming novel Black Sun Rising is not a traditional...
Category : Latest Insights/Blogs
RBI Dividend and Citizen Experience: Analysis Through CX Lens
From Numbers to Trust: How RBI’s Record Dividend Impacts Citizen Experience The Reserve Bank of India (RBI) recently made headlines. It transferred a record-breaking ₹2.69...
Firstsource and Sanas Transform Customer Experience with AI
Firstsource and Sanas Partner to Redefine Customer Conversations with AICreating Seamless, Human-Centric Customer Experiences at Scale In today’s digital economy, customer expectations are rapidly evolving....
Stargate UAE Launches Global AI Infrastructure Revolution
Stargate UAE: Ushering in a New Era of Global AI with Customer-Centric Innovation at Its Core In a rapidly evolving digital world, innovation alone is...
Project Elixir: Brine to Blue Energy – UAE’s First Circular Pilot
Brine to Blue Energy: UAE’s Bold Step Towards Circular Innovation In a world racing toward sustainability, innovation becomes the most powerful currency. The UAE has...
Sweezal Furtado Reflects on the Met Gala 2025
Fashion, culture, and customer experience are intricately woven threads in today’s lifestyle fabric. When global runways merge with cultural narratives, they don’t just showcase style...
Alliance Pre-University College: Student-Centric Approach
In a time when student engagement, academic outcomes, and future readiness are being scrutinized more than ever, institutions like Alliance Pre-University College, that center their...
Confluent Cloud Snapshot Queries Power Smarter AI
Confluent Bridges Batch and Stream for Smarter Agentic AI and Analytics Today, businesses must act faster than ever before. Decisions can no longer wait for...
OSAT Expansion India: HorngCom Partners with RRP Electronics
Expanding OSAT Capabilities in India: HorngCom Taiwan and RRP Electronics Join Forces A Strategic Step Forward In today’s rapidly evolving technology landscape, partnerships fuel innovation....
Agile World: Transforming CX Through Community Innovation
How AI in an Agile World Is Shaping Customer Experience: Insights from Bounteous x Accolite and Agile Network India Meetup Bounteous x Accolite, a leading...