Tech for CX: Building a Smarter, Inclusive Future
Building a Smarter Future: How CX and Technology Go Hand-in-Hand to Build Smarter and Inclusive Tech for CX On National Technology Day 2025, industry leaders...
Category : Expert Opinions
Internet Connectivity: DE-CIX India’s CX-First Strategy
Customer Experience is Everything: DE-CIX India’s Game-Changing Approach to Internet Connectivity In today’s digitally driven world, customer experience (CX) has become the cornerstone of success...
Veranda Learning CX: A Personalized Path to Student Success
Student-Centric Innovation: Veranda Learning’s Customer Experience Strategy for India’s EdTech Future Customer Experience in the New Age of Education In today’s rapidly evolving education landscape,...
ProParent: Redefining Parenting Support with Empathetic CX
Empathetic CX for Families: A Deep Dive with ProParent Founder Urvashi Musale In a world where parenting has become increasingly complex, how can organizations build...
CX in Cybersecurity: A Strategic Advantage
Customer Experience in Cybersecurity: The Strategic Edge for Web 3.0 In today’s digital-first economy, customer experience (CX) plays a crucial role in business success. This...
India Tech CX Transformation: National Technology Day Insights
India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...
National Technology Day 2025: Secure, Inclusive Innovation
National Technology Day 2025: Empowering India’s Digital Future Through Secure and Inclusive Innovation As India celebrates National Technology Day 2025, the occasion brings into focus...
Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...
Luxury Cart: Customer Experience in Pre-Owned Luxury Cars
Redefining Customer Experience in the Pre-Owned Luxury Car Segment: The Luxury Cart Way “Customer Experience is a cornerstone for our business at Luxury Cart. Building...
Customer Experience with Intelligent Automation: The Autonom8 Way
The Evolving Role of Customer Experience (CX): From Differentiator to Driver of Intelligent Automation In today’s hyper-connected world, Customer Experience (CX) is no longer a...