Category : Experience Design

Customer Experience (CX)CX StrategyExperience DesignIndustry TrendsRetail CX

Luxury Bathware Experience Centre: How GADOTT Redefines CX-Led Retail in India

Editor
by Editor064
When Bathrooms Become Experiences: What GADOTT’s Delhi Launch Teaches CX Leaders About Designing Modern Luxury Journeys You walk into a showroom expecting taps and tiles.Instead,...
Award & RecognitionCX StrategyCX TrendsESG & CXExperience DesignSustainability

Zayed Sustainability Prize 2026: How Global Innovation Is Redefining Customer Experience

Editor
by Editor065
How Sustainability Innovation Is Becoming a CX Strategy: Lessons from the Zayed Sustainability Prize 2026 A CX leader’s déjà vu moment The chatbot answers politely.The...
CX StrategyExperience DesignLeadership & CultureWhitepapers/Case Studies

Indo-Albanian Discovery Challenge: A CX Playbook for Experience-Led Engagement

Editor
by Editor0170
From Quiz to Cross-Border Experience: What CX Leaders Can Learn from the Indo-Albanian Discovery Challenge A moment that felt bigger than a quiz Imagine a...
CX StrategyCX Strategy & LeadershipCX TrendsExperience DesignWhitepapers/Case Studies

Cross-Border Literary Festival: CX Lessons in Experience Orchestration

Editor
by Editor067
What Can CX Leaders Learn from a Cross-Border Literary Festival? Ever attended an event that stayed with you long after the lights went off?Not because...