Lakshmi Sridhar: Transforming Customer Experience in Hospitality
Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
Category : CXQuest Exclusive
Chef Ishijyot Surri: Blends Tradition & Innovation in Gourmet Dining
Elevating Customer Experience in Hospitality: The Culinary Vision of Chef Ishijyot Surri Customer experience in hospitality has evolved beyond just serving good food. Today, diners...
Gourmestan: Chefpreneur Shivani Sharma Curates Gourmet Dining
Redefining Customer Experience in Gourmet Dining: The Gourmestan Revolution In today’s hospitality industry, customer experience (CX) goes beyond offering great food—it is about crafting a...
Data Privacy in Smart Home Devices: Risks and Consumer Insights
How Data Privacy and Data Tracking Shapes Smart Home Customer Experience Smart home devices promise convenience, efficiency, and security. However, they also raise concerns about...
Quantum Computing Breakthrough: Excels Customer Experience
Jiwon Yun, Kai-Niklas Schymik, Margriet Van Riggelen, and Hans Bartling The team of researchers (from left to right): Jiwon Yun, Kai-Niklas Schymik, Margriet van Riggelen,...
Rest The Case: AI-Powered Legal Services by Shreya Sharma
In today’s fast-paced world, accessibility and efficiency define customer experience (CX) in every industry—including legal services. Traditional legal processes can be complex, time-consuming, and expensive,...
Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation
How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
IndoAI: Revolutionizing AI-Driven CX and User Engagement
Welcome to an Exclusive Interview with Rashmi Kulkarni, Co-founder & Director of IndoAI Technologies In today’s rapidly evolving digital landscape, AI is no longer a...
ThinkByte: Balancing Technology and Real-World Needs
In today’s fast-paced digital world, artificial intelligence is no longer a futuristic concept—it’s a driving force behind business transformation. However, true innovation isn’t just about...
Dehydrating Book Engages Customers with Experiential Storytelling
How Water For People’s ‘Dehydrating Book’ Redefines Customer Experience Through Immersive Storytelling Customer experience (CX) is no longer just about great service or seamless transactions....