Category : CX Analytics

CX Analytics

Customer Experience Trends: What 2025 Leading Reports Say

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by Editor01163
Customer Experience Revolution: What 2025 Reports Reveal About AI-Driven CX Success and Customer Experience Trends The customer experience landscape stands at a pivotal crossroads. Moreover, artificial...
CX Analytics

Software License Non-Compliance Hidden Cost CX Perspective

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by Editor0226
Picture this: You’re sipping your morning coffee when suddenly your phone buzzes. It’s an urgent message from your IT team. Oracle’s audit team just arrived...
CX AnalyticsNews

Epson Local Manufacturing Move: A CX Game-Changer

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by Editor0202
Picture this: You’re running a small business in Mumbai. Moreover, your printer runs out of ink during a crucial client presentation. Furthermore, you desperately need...
CX Analytics

Customer Experience Index Declines Across North America

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by Editor0431
The Customer Experience Index Marks Crisis: Customer Loyalty Erodes While Brands Remain Unaware Customer experience quality continues its alarming decline across North America. Furthermore, Forrester’s...
CX AnalyticsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

RBI Dividend and Citizen Experience: Analysis Through CX Lens

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by Editor0212
From Numbers to Trust: How RBI’s Record Dividend Impacts Citizen Experience The Reserve Bank of India (RBI) recently made headlines. It transferred a record-breaking ₹2.69...
CX AnalyticsCX TrendsExpert OpinionsLatest Insights/BlogsThought Leaders

CX Tech ROI: Consumer & Retail Leaders Reimagining CX

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by Editor0217
From Data Disconnects to Dynamic Experiences: How Consumer & Retail Leaders Are Reimagining CX Through Tech Investments (CX Tech ROI) In today’s hyper-competitive market, customer...