When Culture Meets Commerce: India’s Rising CX Opportunity Visit any business or cultural event in India today, and you’ll sense one clear message. That, creativity...
Transforming Gut Health: Tackling Real Challenges with a Holistic Approach Gut health issues like acidity, bloating, constipation, and irregular digestion affect millions across India and...
By Anubhav Pandey, Chief Strategy Officer, Consortium Gifts The Diwali 2025 season in India was more than just a shopping frenzy-it became a storytelling festival...
Navigating Real-World CX and EX Challenges in a Market-Driven Landscape In today’s dynamic business environment, organizations face immense pressure to deliver exceptional customer experiences (CX)...
India’s CX Revolution: National Summit on Accessibility Sets Agenda for Trillion-Dollar Inclusive Growth The Real-World Challenge: Accessibility and Economic Potential Imagine navigating a vibrant city,...
Empowering Mental Wellness in Saudi Arabia: Lessons from Arab Therapy ’s Strategic Expansion Real-World Challenges: The CX/EX Gap in Digital Mental Health Customer experience (CX)...
Emerging CX Models Transforming Healthcare and Wellness Sectors Globally Picture this: It’s 2025, and a patient receives a personalized text message before their appointment. They...
Redefining Senior Wellness Experience: Lessons from EverBloom The senior living experience is changing dramatically, posing new challenges and opportunities for Customer Experience (CX) and Employee...
Total Environment Hospitality has appointed Chef Suresh Venkataramana as Culinary Director. He will lead culinary vision, menu strategy, and kitchen operations across the group’s brands,...
Industrial innovation is evolving in India, powered by a new generation of AI-enabled solutions that are transforming how enterprises adopt and manage technology. This week,...