BHIM Repositions for Experience-Led Growth in Fintech Landscape
BHIM Signals a Trust-Led CX Strategy with MS Dhoni Partnership NPCI BHIM Services Limited has appointed Mahendra Singh Dhoni as brand ambassador for the BHIM...
IICT Partnership Highlights Content’s Role in CX Strategy
Institutionalizing Knowledge: How IICT’s Publishing Partnership Reflects a New CX Paradigm in Creative Industries The Indian Institute of Creative Technologies (IICT) has entered into a...
AI Stack Evolution: Scaling Agentic AI for Enterprise CX
Nutanix Targets Enterprise AI Scale with Integrated Agentic AI Stack As enterprises accelerate their adoption of artificial intelligence, the focus is shifting from experimentation to...
The Snows of Khione Ballet Academy: Lisa K. Stephenson on Structured Creativity
Confidence grows. Skill develops. Creativity finds direction.That philosophy sits at the heart of The Snows of Khione Ballet Academy, founded by Stephenson. Lisa K. Stephenson...
Tier-III and Tier-IV Cities: India’s Next Billion Customers
India’s Next Billion Customers: Why Tier-III and Tier-IV Cities Are the New Frontier for Customer Experience For decades, the story of India’s economic rise has...
Fuel Cell Innovation Signals a Shift in Edge AI Infrastructure
Cloud-Managed Fuel Cells Signal a New Infrastructure Model for Edge AI As organizations expand digital services into increasingly distributed environments, the infrastructure supporting those services...
Architect of the Year 2026: Architect Tripat Girdhar
Architect Recognition Reflects the Growing Role of Human-Centric Design in Urban Development Architect Tripat Girdhar, Founder and Principal Architect of Arete Design Studio, has been...
Indian Oil and Re Sustainability Partner to Build India’s First Structured Used Oil Circular Economy Network
Indian Oil and Re Sustainability Plan Nationwide Used Oil Circular Economy Infrastructure India’s lubricant industry may soon see a more structured approach to recycling used...
Alternate Data: Interview with Suryadip Ghoshal, Co-Founder & Chief AI Officer at Think360.ai
Alternate Data in CX: Can AI Unlock Responsible Credit Growth Beyond Metros? Imagine this scenario. A small business owner in a tier-3 town walks into...
Refroid and TierX: The Infrastructure Behind AI-Powered CX
A recent announcement from Refroid Technologies and TierX Datacenters highlights how infrastructure innovation is evolving to support this shift. Refroid and TierX Partnership Signals New...