News

Festive Bonanza: ICICI’s Biggest Deals for 2025

Editor
ICICI Bank’s “Festive Bonanza” Elevates Customer Experience with Irresistible Deals and Seamless Journeys ICICI Bank’s annual Festive Bonanza returns this year with blockbuster deals across shopping, electronics,...
News

Moglix Powers India’s Electronics Growth by Elevating B2B Customer Experience

Editor
Key Takeaway: By onboarding over 50 leading electronic brands and leveraging advanced CX capabilities—from AI-driven search to Vendor Managed Inventory—Moglix accelerates procurement agility and customer satisfaction...
News

Cybertron: Pioneering Next-Gen AI Cybersecurity Defense

Editor
The AI-Driven Evolution: How Proactive Cybersecurity is Transforming India’s Digital Defense Strategy The cybersecurity landscape is witnessing a fundamental transformation across India. Organizations are increasingly...
News

Endpoint Management: Simplifying IT Operations with Scalefusion

Editor
10 Years of Scalefusion: A Customer Experience Revolution in Endpoint Management When enterprise technology meets customer-centricity, transformation happens naturally. Scalefusion’s decade-long Endpoint Management journey proves...
CX Analytics

IT Outages: The $76 Million Challenge for Indian Businesses

Editor
The Hidden Customer Experience Crisis: How Indian Businesses Are Losing ₹630 Crore Annually to IT Outages The numbers are staggering. Meanwhile, the implications are profound....
News

Unified Endpoint Management: Empowering Seamless Security and Productivity

Editor
Hexnode’s Strategic Expansion Into Enterprise Security: Transforming Customer Experience Through Unified Endpoint Management Hexnode, the enterprise software division of Mitsogo Inc., has made significant moves...
News

ICONIQA: Redefining Upscale Lifestyle Hospitality in Mumbai

Editor
Royal Orchid Hotels Unveils ICONIQA Mumbai: Revolutionizing Customer Experience in India’s Upscale Hospitality Landscape The hospitality industry finds itself at a fascinating crossroads. Meanwhile, Royal...
CXQuest ExclusiveInterview

Cultural Tourism: Corporate Boardrooms to Global Bar Culture

Editor
The convergence of executive leadership and authentic cultural exploration represents one of today’s most fascinating career narratives. When a seasoned customer experience professional decides to...
News

Uneecops and TechMatrix Forge a New Era in CX-Driven Enterprise Transformation

Editor
Main Takeaway: By uniting Uneecops’ AI and analytics expertise with TechMatrix’s Salesforce prowess, this deal creates a unified CX ecosystem primed for rapid, data-driven growth across...