Author : Editor

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New Relic and Microsoft Azure: Accelerate Incident Resolution & Boost Productivity

Editor
by Editor0165
Harnessing Agentic AI Integrations to Revolutionize CX and EX: Insights from New Relic and Microsoft Azure Customer experience (CX) and employee experience (EX) leaders face...
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Kyndryl-Vodafone Idea Collaboration: Transforming Telecom IT and Cybersecurity for Future Growth

Editor
by Editor061
Transforming Telecom CX and EX Through IT Automation and Cyber Resilience: The Kyndryl-Vodafone Idea Partnership In today’s hyper-competitive telecom landscape, delivering seamless customer experience (CX)...
Expert OpinionsThought LeadersWhitepapers/Case Studies

Artificial Intelligence Adoption: Transforming Business and Workforce in 2025

Editor
by Editor0228
Artificial Intelligence Adoption: Challenges and Opportunities in Shaping Customer and Employee Experience Artificial intelligence Adoption has quickly evolved from buzzword to business imperative in India....
News

Brawn Globus Completes Accenture’s Nature-Inspired Food Court in Bangalore

Editor
by Editor094
Accenture’s Nature-Inspired Food Court designed by Brawn Globus in Bangalore: A CX and EX Case Study Creating workplace experiences that engage and nurture employees has...
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Men Don’t Need Words: Unlocking Silent Bonds in CX and Branding

Editor
by Editor072
Hunter’s ‘Men Don’t Need Words’ Campaign: Redefining Emotional CX Through Cultural Insight Sometimes, the most powerful connections need no words. A half-smile, a shared glance,...
Events & WebinarNews

Windmills Craftworks: Craft-Burger Festival Elevates Customer Experience in Bengaluru

Editor
by Editor078
The Craft-Burger Festival at Windmills Craftworks: A New Standard in Bengaluru’s Culinary Experience In hospitality, customer experience faces constant challenges. People now expect more than...