Author : Editor

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Envu India: Great Place to Work Certification and CX Excellence

Editor
Picture this: Your employees walk into work each morning genuinely excited about their day ahead. Furthermore, they feel valued, supported, and connected to something bigger...
News

SeaHorse Hospitality Consulting Facilitates Sarovar Portico

Editor
SeaHorse Hospitality Consulting: New 70-key beachfront Sarovar Portico to open in 2028 near Jagannath Temple Exciting news is reshaping Puri’s hospitality landscape! Furthermore, this development...
News

Car Parts Shopping: From Nightmare to One-Click Solution

Editor
How Partfinder UAE Transformed Car Parts Shopping From Nightmare to One-Click Solution Picture this: your car breaks down on a Friday afternoon in Dubai. You...
CX BenchmarksCX Trends

AI-Powered CX Delivers Real Value in 2025: Verint CX 2025 Report

Editor
AI-Powered CX: The 2025 Reality Check Remember when chatbots felt like talking to a wall? Well, those days are officially over. According to Verint’s latest...
CXQuest ExclusiveInterview

B-Square: Payal Nambiar Transforms It To Multinational

Editor
In the rapidly evolving landscape of enterprise resource planning and customer experience, few leaders have demonstrated the remarkable ability to transform a vision into a...
Executive Appointment

Chief Revenue Officer: o9 Brings Brett Theisen for Growth Strategy

Editor
Sometimes, the most telling moments in a company’s journey come through its executive appointments. Today, o9 Solutions made such a move. The AI-powered enterprise planning...
News

Telerobotic Surgery: World’s First Long-Distance Bariatric Procedure

Editor
The Future of Surgery: How Telerobotic Bariatric Surgery is Transforming Healthcare Access Healthcare just witnessed something extraordinary. Moreover, it happened right here in India. Pristyn...
CX Tools

CX Teams: Six Game-Changing Insights for CX Excellence

Editor
Customer experience teams or CX teams face unprecedented challenges today. However, breakthrough insights emerge when organizations dig deeper into customer behavior patterns. Furthermore, these discoveries...
News

Digital Telco Transformation: povo Goes Global

Editor
povo Goes Global: KDDI Digital Life and Circles Expand Partnership to Scale Japan’s Digital Telco Transformation Worldwide Picture this: You’re frustrated with your mobile carrier’s...
News

AI Agent: Automation Anywhere Makes Future of Work Personal

Editor
Remember when you had to learn complex software just to get simple tasks done? Furthermore, those days are rapidly becoming a distant memory. Today, we’re...