Justice Systems: How Aditya Shivkumar Is Redesigning Dispute Resolution at Scale
Ever been trapped in a chatbot loop when all you needed was a human who could decide? Now imagine that frustration stretched across 30 days,...
Tag : governance
KaarTech MENA Summit 2025 Sparks CX-Driven Digital Transformation
KaarTech MENA Summit 2025: Turning Vision into Value Through CX-Led Transformation Across the Gulf, executives talk endlessly about transformation. But for many, that conversation still...
Delhi Development Projects Signal New Era of Citizen-Centric Governance
From Development Projects to Citizen Delight: How Delhi Transformation Journey Mirrors Modern CX Principles When Amit Shah recently announced development projects worth ₹1,816 crore for...
State Debt Impact on Citizens: How Borrowing Affects Daily Life
State Debt and Citizen Experience: How Public Borrowing Shapes Daily Life Debt levels impact more than just government balance sheets. They shape citizen experiences, public...