Tag : digital transformation

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LCNC CX: Balancing Speed with User-Centric Design

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The LCNC Wake-Up Call: Prioritizing Customer Experience in the Rush for Speed The Low-Code/No-Code (LCNC) industry stands at a critical crossroads. Meanwhile, customer experience principles...
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Tiger Analytics Enterprise AI Partner Win Redefines CX Strategy

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CX Transformation Through Enterprise AI: Tiger Analytics Named 2025 Databricks Enterprise AI Partner of the Year In today’s rapidly evolving business landscape, customer experience (CX)...
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DxMinds Indo Sakura Tech Merger Powers Global CX

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Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
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Chenab Railway Bridge: World’s Highest Railway Bridge

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Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
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Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
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Ruchir Shankar, Centric Software: Customer-Centric Innovation

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In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
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Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

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Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
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Shubhranshu Singh: Marketers Must Move Faster, Think Deeper

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Shubhranshu Singh, CMO, Tata Motors Commercial Vehicles, on CX in the Age of Intelligent Systems As customer expectations surge and digital ecosystems expand, customer experience...
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One Pane One Agent: Scalefusion’s CEO Drives CX Through UEM

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In today’s digitally-driven enterprise ecosystem, customer experience (CX) begins long before a product is used—it starts with seamless access, uncompromising security, and device readiness. At...
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AI-Powered Media Management Transforms STAGE with PFT

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How STAGE and Prime Focus Technologies Are Transforming Customer Experience in Regional Entertainment with AI-Powered Media Management In today’s fast-paced media landscape, customer experience (CX)...