Tag : digital transformation

Latest Insights/Blogs

Hyperlink InfoSystem AWS Partnership Boosts Cloud Innovation

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Driving Cloud Innovation and Customer Experience: Hyperlink InfoSystem Journey as an AWS Partner Hyperlink InfoSystem’s recent announcement of becoming an official AWS Partner marks a...
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Geospatial Technology in India: Driving Economic Prosperity

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Business Outlook 2025: Geospatial Technology to Drive Economic Prosperity in India As 2025 approaches, the Indian economy is set to witness transformative growth driven mainly...
CX BenchmarksWhitepapers/Case Studies

Real-Time Customer Experience: United Airlines’ Success Story

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Case Study: United Airlines – Harnessing Real-Time Data for Exceptional Customer Experience Introduction In an era where customer expectations for seamless experiences are skyrocketing, businesses...
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Design of Everyday Things: Transforming Customer Experience

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Imagine walking up to a door and hesitating because you’re unsure whether to push or pull. You pause, frustrated, trying one action, then the other....
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Satish Kannan Joins Bounteous x for People-First Excellence

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In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
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Forrester Warns Banks Face a CX Crisis in 2025

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As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...