Chief Revenue Officer: o9 Brings Brett Theisen for Growth Strategy
Sometimes, the most telling moments in a company’s journey come through its executive appointments. Today, o9 Solutions made such a move. The AI-powered enterprise planning...
Tag : Customer Experience
CX Teams: Six Game-Changing Insights for CX Excellence
Customer experience teams or CX teams face unprecedented challenges today. However, breakthrough insights emerge when organizations dig deeper into customer behavior patterns. Furthermore, these discoveries...
Digital Telco Transformation: povo Goes Global
povo Goes Global: KDDI Digital Life and Circles Expand Partnership to Scale Japan’s Digital Telco Transformation Worldwide Picture this: You’re frustrated with your mobile carrier’s...
Software License Non-Compliance Hidden Cost CX Perspective
Picture this: You’re sipping your morning coffee when suddenly your phone buzzes. It’s an urgent message from your IT team. Oracle’s audit team just arrived...
New Relic: Pradeep Seshadri, Director of Solutions Consulting
In today’s hyper-connected digital landscape, where customer expectations soar higher with each interaction, the difference between business success and failure often comes down to milliseconds....
Moving Brahma: Vatsal Rajgor Revolutionizing Film Industry Growth
In an era where traditional marketing approaches are rapidly becoming obsolete, few leaders have demonstrated the prescience to not just adapt, but to fundamentally reimagine...
HCLTech Q1 FY26: Strong Revenue Growth Signals Promising CX
Picture this: you’re a customer looking for a reliable technology partner. Meanwhile, HCLTech just delivered some impressive numbers that might catch your attention. The company...
Sidecar: An Exclusive interview with Yangdup Lama
In the dynamic world of hospitality and beverage excellence, few names command as much respect and recognition as Yangdup Lama. As the co-founder and visionary...
GTPL Hathway’s CX Drives ₹900 Cr Revenue Growth
Imagine switching on your television after a long day, expecting seamless entertainment. Instead, you encounter buffering issues or poor picture quality. Frustrating, right? This scenario...
Hangyo Ice Creams: Customer Experience Drives Sweet Success
Picture this: You’re walking through the bustling streets of Mangalore on a sweltering afternoon. Suddenly, you spot that familiar Hangyo ice cream cart. Your taste...