Tag : Customer Experience

News

Campus Hiring: How Bounteous x Accolite Redefines Talent Experience and CX Strategy

Editor
The Next CX Frontier: Why Campus Hiring Is Becoming a Strategic Experience Differentiator Across Indian campuses this October, a quiet revolution is unfolding—not just in...
CX ToolsCX TrendsNews

AI-Native UX: Transforming Marketing with Unified AI Decisioning & Insights

Editor
Auxia Introduces AI-Native UX That Unifies Decisioning, Content and Insights in One Interface In today’s customer experience (CX) and employee experience (EX) worlds, marketers face...
Expert OpinionsThought Leaders

Data Platforms and CX Resilience: Building Continuity Amid Disruption with Snowflake

Editor
When Disruptions Strike: Why Resilience in Data Platforms Matters for CX You never know when disaster will strike your business. It could be a natural...
Events & WebinarNews

KaarTech MENA Summit 2025 Sparks CX-Driven Digital Transformation

Editor
KaarTech MENA Summit 2025: Turning Vision into Value Through CX-Led Transformation Across the Gulf, executives talk endlessly about transformation. But for many, that conversation still...
News

Bank Branch Closures – How 384 UK Branch Closures in 2025 Exposed a Customer Experience Crisis

Editor
When Banks Walk Away: The Customer Experience Crisis Behind 284 UK Bank Branch Closures Picture this: You’re 75 years old, have banked at the same...
News

Genesys and Scaled Cognition Partner to Power Reliable Agentic AI in CX

Editor
Agentic AI Meets Experience Orchestration: Inside the Genesys and Scaled Cognition Partnership That’s Redefining CX Reliability Customer experience leaders have long pursued a delicate balance...