Category : Thought Leaders

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Anurag Sanghai: An Interview on Data & Customer Experience

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In today’s dynamic business environment, understanding the customer is paramount. Data-driven insights are no longer a luxury but a necessity for crafting exceptional customer experiences....
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Kenett Scott on Elevating Hospitality Customer Experience

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Kenett Scott Elevating Hospitality: Personalized Experiences and Enduring Excellence The hospitality industry stands at a fascinating crossroads. Customer expectations are constantly evolving. The market is...
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Manoshi Roychowdhury on Customer Experience in Hospitality

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Prof. Manoshi Roychowdhury Crafting Unforgettable Stays: The Heart of Hospitality The hospitality industry thrives on more than just providing a bed and basic amenities. According...
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WanderOn CX: Empathy-Driven Travel

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WanderOn: Building Exceptional Customer Experiences Through Empathy and Community WanderOn Experiences is not just another travel company. It stands out as an innovative travel community....
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Samina Sheriff: Digital Transformation in Enterprise Solutions

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In today’s rapidly evolving digital landscape, organizations must continuously adapt to stay ahead. At the heart of this transformation are leaders like Samina Sheriff, an...
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Lakshmi Sridhar: Transforming Customer Experience in Hospitality

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Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
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Chef Ishijyot Surri: Blends Tradition & Innovation in Gourmet Dining

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Elevating Customer Experience in Hospitality: The Culinary Vision of Chef Ishijyot Surri Customer experience in hospitality has evolved beyond just serving good food. Today, diners...
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Gourmestan: Chefpreneur Shivani Sharma Curates Gourmet Dining

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Redefining Customer Experience in Gourmet Dining: The Gourmestan Revolution In today’s hospitality industry, customer experience (CX) goes beyond offering great food—it is about crafting a...
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Rest The Case: AI-Powered Legal Services by Shreya Sharma

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In today’s fast-paced world, accessibility and efficiency define customer experience (CX) in every industry—including legal services. Traditional legal processes can be complex, time-consuming, and expensive,...