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Amar Choudhary: Transforming CX with AI at 1Lattice

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by Editor072
In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...
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Vibhanshu Mishra on CX: Food, Heart & Hospitality

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by Editor050
Vibhanshu Mishra Philosophy: Crafting Meaningful Customer Experiences Through Food and Connection Vibhanshu Mishra, the CEO & Founder of Chalu Apna Desi Chinese and Banaraswala, offers...
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Santanu Guha Roy on Exceptional CX in Hospitality

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by Editor053
Santanu Guha Roy’s Vision for Elevating Customer Experience in Hospitality Santanu Guha Roy, the General Manager of Hotel Holiday Inn Kolkata Airport, offers a compelling...
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Anurag Sanghai: An Interview on Data & Customer Experience

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by Editor094
In today’s dynamic business environment, understanding the customer is paramount. Data-driven insights are no longer a luxury but a necessity for crafting exceptional customer experiences....
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Kenett Scott on Elevating Hospitality Customer Experience

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by Editor0111
Kenett Scott Elevating Hospitality: Personalized Experiences and Enduring Excellence The hospitality industry stands at a fascinating crossroads. Customer expectations are constantly evolving. The market is...
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WanderOn CX: Empathy-Driven Travel

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by Editor074
WanderOn: Building Exceptional Customer Experiences Through Empathy and Community WanderOn Experiences is not just another travel company. It stands out as an innovative travel community....