Defence Sector CX Surge: Experience that Drives Trust
CX in Action: How the Defence Sector’s 44% Surge Proves the Power of Experience In just seven days, India’s defence sector witnessed a 44% surge....
Category : Expert Opinions
Clavrit: Insights from Amarjeet Dangi on CX Innovation
Transforming Customer Experience Through Technology: A CX Dialogue with Amarjeet Dangi, Founder & CEO, Clavrit Opening: Amarjeet Dangi, Founder and CEO of Clavrit Digital Solutions...
Centric Software PXM Transforms Customer Experience
Bridging Innovation and Emotion: How Centric Software Is Revolutionizing Customer Experience In today’s hyper-connected world, customer expectations are evolving faster than ever before. Particularly in...
LoanTap Builds Trust Through Tech and Empathy
Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...
India Assist Blends Empathy with Efficiency: Human-Led CX
In the digital age, customer experience (CX) stands as the backbone of service-based industries. While many businesses are racing to adopt the latest technologies—chatbots, AI...
Moody’s US Credit Downgrade and Its CX Implications
Customer Confidence in a Changing Economy: What Moody’s Downgrade Means for CX Leaders Customer experience (CX) does not exist in a vacuum. It thrives—or struggles—within...
CX in EdTech: Shaping Personalized Learning Journeys
CX in EdTech: Where Human Touch Meets Technological Intelligence In today’s dynamic world of education, customer experience (CX) is not just a feature—it is a...
Folks Motor Customer Experience Redefines EV Retrofitting
CX at the Wheel: How Folks Motor Is Redefining Customer Experience in Clean Mobility In the dynamic world of electric vehicles (EVs), innovation alone is...
EV Customer Experience at the Heart of Kazam’s Innovation
Customer Experience at the Core of EV Evolution: How Kazam is Redefining the Future of Charging In today’s fast-paced world, customer expectations continue to evolve...
Hanto Workspace Shaping Future-Ready Employee Experiences
Hanto Workspace: The Experience Economy Comes to the Office Customer Experience (CX) is no longer just a concern for consumer brands. In today’s evolving work...