Category : Expert Opinions

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Rajnish Gupta of Tenable on Tackling Hidden SaaS Risks

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Rajnish Gupta, Managing Director and Country Manager at Tenable India, joins CX Quest for a compelling conversation on the future of cloud AI security—a critical...
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LCNC CX: Balancing Speed with User-Centric Design

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The LCNC Wake-Up Call: Prioritizing Customer Experience in the Rush for Speed The Low-Code/No-Code (LCNC) industry stands at a critical crossroads. Meanwhile, customer experience principles...
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Home Entertainment: Formovie Redefining Smart Projector CX

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From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
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Shraddha Reghe on Shaping HR Innovation at Seclore

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We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
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Ruchir Shankar, Centric Software: Customer-Centric Innovation

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In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
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Business Culture: A Blueprint for Lasting Growth in CX

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Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...
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Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

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Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
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Shubhranshu Singh: Marketers Must Move Faster, Think Deeper

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Shubhranshu Singh, CMO, Tata Motors Commercial Vehicles, on CX in the Age of Intelligent Systems As customer expectations surge and digital ecosystems expand, customer experience...
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Seclore: Vishal Gupta on Reinventing Data-Centric Security

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In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...