Category : CX Trends

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MSys Leadership: Driven by AI-powered Customer Experience

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Embedding CX into the DNA of Digital Innovation: The MSys Technologies Approach Under Sanjay Sehgal’s Vision In today’s competitive digital ecosystem, customer experience (CX) defines...
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Clavrit: Insights from Amarjeet Dangi on CX Innovation

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Transforming Customer Experience Through Technology: A CX Dialogue with Amarjeet Dangi, Founder & CEO, Clavrit Opening: Amarjeet Dangi, Founder and CEO of Clavrit Digital Solutions...
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Centric Software PXM Transforms Customer Experience

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Bridging Innovation and Emotion: How Centric Software Is Revolutionizing Customer Experience In today’s hyper-connected world, customer expectations are evolving faster than ever before. Particularly in...
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LoanTap Builds Trust Through Tech and Empathy

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Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...
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Soulflower Apollo Expansion Redefines Clinical Haircare Access

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Soulflower Expands Nationwide with Apollo Pharmacy, Champions CX in Clinical Haircare Revolution In today’s world, customers want more than marketing slogans. They seek products that...
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Moody’s US Credit Downgrade and Its CX Implications

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Customer Confidence in a Changing Economy: What Moody’s Downgrade Means for CX Leaders Customer experience (CX) does not exist in a vacuum. It thrives—or struggles—within...
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Folks Motor Customer Experience Redefines EV Retrofitting

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CX at the Wheel: How Folks Motor Is Redefining Customer Experience in Clean Mobility In the dynamic world of electric vehicles (EVs), innovation alone is...