Shakti Awards 2025 for Women Empowerment and Recognition
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
Category : CX Benchmarks
VergeIO Inuvika Partnership: Redefining Virtualization and CX
In today’s fast-evolving digital landscape, businesses demand virtualization solutions that are cost-effective, scalable, and high-performing without the complexity of traditional VDI environments. This is where...
PCI Ottobock Partnership: Transforming Para-Sport in India
Transforming Para-Sport in India: A CX Success Story of PCI & Ottobock Partnership Introduction: A New Era for Para-Athletes in India The Paralympic Committee of...
Ethical CX Leadership: How Sony Builds Trust and Loyalty
Ethics as a CX Differentiator: How Sony’s Commitment to Integrity Shapes Customer Trust Customer experience (CX) is no longer just about great products or seamless...
AI-Powered Security Solutions: Biometrics & Mobile Credentials
Beyond Security: How AI, Biometrics & Mobile Credentials Are Redefining Customer Experience in 2025 Security is no longer just about protection; it is about seamless,...
PadelPark India: Transforming the Country’s Sports Landscape
PadelPark: Transforming India’s Sports Experience with a Seamless Customer Journey Padel is rapidly gaining popularity in India, and PadelPark is leading the revolution. With 70%...
Ekart and IKEA Redefine Seamless Home Delivery
Redefining Customer Experience in Home Furnishings: How Ekart and IKEA are Transforming Last-Mile Deliveries Delivering home furnishings is not just about logistics; it is about...
Mahashivratri: JioHotstar’s CX Revolution in Live Experience
JioHotstar’s Mahashivratri: A CX Masterclass in Blending Faith with Future Customer experience (CX) is evolving rapidly. Technology is shaping interactions in ways never seen before....
Clean Industrial Deal Transforms Customer Experience in the EU
How the Clean Industrial Deal Transforms Customer Experience in the EU The European Commission‘s Clean Industrial Deal is more than a policy for competitiveness and...
Responsible AI for CX: Infosys’ Open-Source Toolkit Enhances Trust
Enhancing Customer Experience with Infosys’ Open-Source Responsible AI Toolkit Artificial intelligence is transforming customer experience (CX) across industries. Businesses rely on AI-driven tools for personalization,...