Healthcare and Wellness: Globally Emerging CX Models
Emerging CX Models Transforming Healthcare and Wellness Sectors Globally Picture this: It’s 2025, and a patient receives a personalized text message before their appointment. They...
Category : CX Benchmarks
Observability in Media & Entertainment: The Hidden CX Superpower Transforming Reliability and Growth
Observability Is the New CX Superpower — What Media & Entertainment Leaders Must Do Now You can’t fix what you can’t see.That old line feels...
ChatGPT Atlas — The AI Browser That Redefines the Customer Experience Frontier
A New Moment in CX Evolution Every few years, a single innovation resets how businesses think about experience. In 2025, that innovation is ChatGPT Atlas...
Ambient Energy Partners with Google Cloud for Next-Gen Wireless Power Breakthrough
Ambient Energy AI Partners with Google Cloud to Power Global Wireless Energy Revolution via Apigee APIs Think about your last device upgrade. Chances are, battery...
Ant Digital Technologies: Transforming Financial AI and CX
When Hong Kong’s Banks Use AI to Fight AI: The New Frontier of Customer and Employee Experience Picture this: A fraudster creates a deepfake video...
Cheque Clearing: RBI’s New Fast-Track System Boosts Banking Experience
From Batch to Brilliant: How RBI’s Cheque Revolution is Redefining Banking Customer Experience Picture this: you deposit a cheque on Monday morning, eagerly waiting for...
XData Revolutionizes Digital Banking with SaaS Innovation
XData Group’s TechRound Recognition: A Testament to Banking’s Digital Evolution The financial services industry stands at a crossroads. Traditional banks struggle with legacy systems while...
Teradata Autonomous Customer Intelligence: Redefining Real-Time CX
Unlocking the True Power of Teradata’s CX Revolution Picture this: A customer abandons their cart at checkout, and within milliseconds, an AI-powered system detects this...
Cartus at 70: Still Defining the Future of Corporate Relocation
Real-life mobility challenges test even the most established brands. Ask any HR manager who’s faced a cross-border move gone wrong. Or a team leader who’s...
Minativerse: Revolutionizing Education Through Blockchain and Immersive Learning
Picture this scenario. A student in rural India accesses the same quality of education as someone at Harvard University. A cricket legend from Haryana becomes...