Plum BodyLovin’ Launches India’s First Body Lotion Inspired Ice Cream
Plum BodyLovin’ and Indu Ice Cream: A CX-Driven Delight in India’s Market Customer experience (CX) and employee experience (EX) have become paramount in the competitive...
Category : CX Benchmarks
Kalaa Hub Transforms Delhi-NCR’s Dance Workshop Scene with Unified Discovery Platform
Kalaa Hub Emerges as Delhi-NCR’s First Dedicated Platform for Dance Workshops Delhi’s dance floors are getting busier—and smarter. Across Delhi-NCR, the weekend no longer signals...
NSEIX: Leading Global Multi-Asset Exchange for Indian Markets
Navigating Real-World CX and EX Challenges in a Market-Driven Landscape In today’s dynamic business environment, organizations face immense pressure to deliver exceptional customer experiences (CX)...
Healthcare and Wellness: Globally Emerging CX Models
Emerging CX Models Transforming Healthcare and Wellness Sectors Globally Picture this: It’s 2025, and a patient receives a personalized text message before their appointment. They...
Observability in Media & Entertainment: The Hidden CX Superpower Transforming Reliability and Growth
Observability Is the New CX Superpower — What Media & Entertainment Leaders Must Do Now You can’t fix what you can’t see.That old line feels...
ChatGPT Atlas — The AI Browser That Redefines the Customer Experience Frontier
A New Moment in CX Evolution Every few years, a single innovation resets how businesses think about experience. In 2025, that innovation is ChatGPT Atlas...
Ambient Energy Partners with Google Cloud for Next-Gen Wireless Power Breakthrough
Ambient Energy AI Partners with Google Cloud to Power Global Wireless Energy Revolution via Apigee APIs Think about your last device upgrade. Chances are, battery...
Ant Digital Technologies: Transforming Financial AI and CX
When Hong Kong’s Banks Use AI to Fight AI: The New Frontier of Customer and Employee Experience Picture this: A fraudster creates a deepfake video...
Cheque Clearing: RBI’s New Fast-Track System Boosts Banking Experience
From Batch to Brilliant: How RBI’s Cheque Revolution is Redefining Banking Customer Experience Picture this: you deposit a cheque on Monday morning, eagerly waiting for...
XData Revolutionizes Digital Banking with SaaS Innovation
XData Group’s TechRound Recognition: A Testament to Banking’s Digital Evolution The financial services industry stands at a crossroads. Traditional banks struggle with legacy systems while...