Zendesk Local Measure Acquisition Boosts AI Voice CX
Zendesk and Local Measure: Elevating Voice CX with Agentic AI Customer experience (CX) continues to evolve rapidly. As customer needs grow complex, businesses must respond...
Category : CX Benchmarks
Maureen Chong: CX Transformation in Asia and India at Zendesk
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
Data Compression Patent: Newgen’s Innovation for Better CX
Newgen’s New Patent Unlocks Smarter Data Compression: A Big Win for Customer Experience Newgen Software has just achieved another major milestone. The company received a...
On2Cook CX Boosted by German Innovation Award Win
On2Cook Brings Global Recognition Home with German Innovation Award 2025 Win In a proud moment for Indian innovation, On2Cook has secured the German Innovation Award...
Customer Experience at Netskope: Powering Business Success
Powering Success Through Experience: How Netskope Delivers World-Class Customer Experience In today’s fast-changing digital world, great products alone are not enough. Companies need reliable partners...
CorporatEdge Redefines Premium Workspaces and CX
Crafting the Future of Work: How CorporatEdge Elevates Customer Experience in Premium Workspaces In today’s dynamic business environment, customer experience (CX) has become the core...
AiSensy CX: Powering 2Bn+ WhatsApp Messages
In today’s digital era, customer experience is the defining factor for business success. With consumers expecting instant, seamless, and personalized interactions, brands must adapt to...
CX Strategy: Building Customer Experience That Delivers
Designing Journeys That Delight: Why CX Is the Future of Competitive Advantage Customer experience (CX) is no longer optional. Neither is CX Strategy. It is...
DronaHQ: Kinjal Vora on the Low-Code Revolution in CX
The Low-Code Revolution and its Impact on Customer Experience with Kinjal Vora of DronaHQ Welcome to CXQuest.com, your go-to resource for insights and strategies in...
Genesys Cloud Contact Centre Leader in Forrester Report
Genesys Sets New CX Benchmark with Leadership Spot in Forrester’s 2025 Cloud Contact Centre Report In today’s experience economy, delivering exceptional customer service isn’t optional...