CyberArk: Business Efficiency Overriding Cybersecurity
Indian Companies Trading Cybersecurity for Speed: CyberArk 2025 Report Raises Alarm on AI and Privileged Access Risks As technology accelerates at a breakneck pace, businesses...
Emotional Intelligence and Etiquette in CX: Taylor Elizabeth
Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
Career Fest 2025: Flipkart Redefines Learning and CX
Empowering Aspirants, Elevating Experiences: Flipkart Career Fest 2025 Sets a New CX Benchmark in Education Flipkart, India’s trusted digital commerce leader, has once again demonstrated...
ICFA and Phoenix Foundation Drive Bamboo-Led Sustainability
In an era when customers demand both responsibility and relevance, sustainability has become a key pillar of customer experience (CX). At the heart of this...
Livewire Modernizes MSP Cloud Infrastructure with VergeIO
How Livewire and VergeIO Are Redefining MSP-Centric Cloud CX In today’s evolving IT landscape, customer experience remains a top priority—especially for Managed Service Providers (MSPs)....
Bounteous: Ketan Somani Leads as President and Regional CEO
Empowering Global CX with Co-Innovation: Bounteous Appoints Ketan Somani to Lead Strategic Growth In today’s fast-changing digital landscape, customer experience (CX) has become the cornerstone...
EmbedUR Showcases Edge AI Breakthroughs with Infineon
Edge AI Revolution in Customer Experience: embedUR Systems and Infineon Lead the Way At Embedded World 2025, a powerful collaboration took center stage. embedUR Systems...
Pega: Leader in Process Mining, Elevating Enterprise CX
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...
Zoho Schools: Empowering Futures Through Practical Learning
Zoho Schools of Learning: A 20-Year Journey of Reimagining Education and Delivering Real-World Impact Over the past two decades, Zoho has quietly transformed lives. Not...
Flipkart Relocates Holding to India: A CX-Driven Strategic Shift
Flipkart Shifting Back to India: A Strategic Move with a Strong Customer Experience (CX) Undertone On April 21, 2025, Flipkart, one of India’s leading e-commerce...