Author : Editor

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Events & WebinarNews

Hornbill Festival: Celebrating Nagaland’s Cultural Heritage 2025

Editor
by Editor071
Cultural Collaboration and CX Insights: Ireland at Hornbill Festival 2025 Every year, cultural festivals bring unique learning opportunities for customer experience (CX) and employee experience...
CX TrendsCXQuest ExclusiveExpert OpinionsThought Leaders

Personalization: Unlocking Hyper-Personalized Customer Experiences with AI

Editor
by Editor079
Unlocking Hyper-Personalization: The Role of AI in Orchestrating Omnichannel Journeys By: Praveen Singh, Co-Founder and CEO of Tubelight Communications Every company today talks about personalizing...
CXQuest ExclusiveInterviewThought Leaders

Tubelight Communications: Conversation with Praveen Singh on Redefining CX

Editor
by Editor086
In the rapidly evolving landscape of customer experience (CX), organizations are under relentless pressure to engage customers with speed, context, and intelligence across every channel....
News

R Dresser Expands to Hong Kong: Redefining Customer Experience Through Japanese Image Consulting

Editor
by Editor082
R Dresser ’s Expansion to Hong Kong: How Japan’s Top Image Consulting Brand Redefines Customer Experience in Beauty Services In a world where personalization defines...
CXQuest ExclusiveInterview

Mobile Entertainment Gets New Heights With TukTuki CX Success

Editor
by Editor0105
In the rapidly evolving world of digital entertainment, where attention spans are shrinking and mobile-first consumption dominates, customer experience (CX), in fact, has become a...
News

MCP Server: Microchip Transforming AI Data Access and Customer Experience in Engineering

Editor
by Editor0118
Redefining CX in Engineering: How Microchip’s MCP Server Proves AI Context Is the Missing Link In engineering circles, the search for accurate product data often...
CX TrendsThought Leaders

Delta Air Lines: Delivering Exceptional Customer Experience During Holiday Travel

Editor
by Editor0179
How Delta Air Lines Is Navigating Holiday Travel Challenges with Customer Experience Excellence The U.S. Thanksgiving holiday is one of the most demanding travel periods...
CX ToolsNews

Agora and Exotel: Revolutionizing Real-Time AI Voice Bots for Customer Experience

Editor
by Editor0123
Agora and Exotel Partnership: Scaling Real-Time AI Voice Bots for CX Excellence Customer and employee experience leaders today grapple with demands for more personalized, responsive,...
CX BenchmarksNews

Honest Second Opinion: Superhealth Revolutionizing Healthcare Customer Experience

Editor
by Editor0537
From Distrust to Transparency: How Honest Second Opinion is Revolutionizing Healthcare Customer Experience The moment a doctor says “you need surgery,” everything changes. Families spiral...