Tag : innovation

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Manoshi Roychowdhury on Customer Experience in Hospitality

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Prof. Manoshi Roychowdhury Crafting Unforgettable Stays: The Heart of Hospitality The hospitality industry thrives on more than just providing a bed and basic amenities. According...
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India’s Indigenous Web Browser: A CX-Driven Digital Revolution

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India’s Indigenous Web Browser: A CX-Driven Leap Towards Digital Sovereignty India is making a bold move towards digital self-reliance by developing India’s indigenous web browser....
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Culture of Belonging: Leadership, AI, and Customer Experience

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Creating a Culture of Belonging and Growth: A Leadership Perspective on Enhancing Customer Experience Culture of Belonging By Smita Hashim, Chief Product Officer, Zoom Communications,...
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Mahashivratri: JioHotstar’s CX Revolution in Live Experience

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JioHotstar’s Mahashivratri: A CX Masterclass in Blending Faith with Future Customer experience (CX) is evolving rapidly. Technology is shaping interactions in ways never seen before....
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Clean Industrial Deal Transforms Customer Experience in the EU

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How the Clean Industrial Deal Transforms Customer Experience in the EU The European Commission‘s Clean Industrial Deal is more than a policy for competitiveness and...
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Apexon Great Place To Work: How Employee Experience Drives CX

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How Apexon Employee Experience Fuels an Exceptional Customer Experience A great workplace culture does more than just keep employees happy. It drives innovation, improves service...
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AXA GBS CX Transformation: 30 Years of Innovation and Growth

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How AXA Global Business Services (AXA GBS) is Transforming Customer Experience Through Innovation and Digitalization AXA Global Business Services (AXA GBS) is celebrating 30 years...
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Best Workplaces in Manufacturing: Greaves Cotton in Top 25

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Greaves Cotton Limited: A Customer Experience (CX) Powerhouse as Best Workplaces in Manufacturing Greaves Cotton Limited has solidified its position as a leader in manufacturing...